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LNER Press Office
If you are a journalist and have a media enquiry regarding LNER, please contact the LNER Press Office. We operate a 24/7 press office which can be contacted via press.office@lner.co.uk or on 07704 021 208. Calls will be answered by a call bureau which will pass on details to the on-call media officer. If you are a customer looking for support with a booking or details about our services, please contact us here.
Latest News
We're making smoother journeys for customers with hidden disabilities
05/04/2019
Sunflower lanyards are now available to customers who may need extra help at our stations or on our trains.
14/03/2019
We're delighted to announce our brand-new Azuma trains will be ready for passenger journeys from London King's Cross to Leeds from Wednesday 15 May 2019.
Improvement work at Berwick Station complete
08/03/2019
Improvements at the station include a new Costa and Travelines outlet, an original ‘LNER’ drinking water fountain on the platform has been restored and the ticket office has been returned to its original position.
29/01/2019
Last June LNER took over the running of the East Coast Mainline franchise. Since June we've achieved a customer satisfaction score of 87%.
LNER Social Media Team in award winning finish to the year
09/01/2019
Congratulations to our social media team who finished 2018 on a high after picking up multiple industry awards. The team picked up two big awards at the UK Social Media Communications Awards in London.
Over £1,000 raised for CALM in Festive fundraising
01/01/2019
LNER staff from across the route were out and about in December wearing their Christmas jumpers and fancy dress outfits in order to raise money for the Campaign Against Living Miserably (CALM).
LNER hosts Christmas Eve dinner for Newcastle homeless
28/12/2018
London North Eastern Railway (LNER) and North East Homeless joined forces on Christmas Eve to provide a hot meal for the homeless of Newcastle.
Stirling to London trains are reinstated
05/12/2018
We're pleased to announce that the direct Stirling to London train is being reinstated from 9 December, following a temporary suspension of this train over the summer.
