Make a seat reservation

To help keep you safe when you travel with us we are working to ensure a safe number of customers can travel on each of our trains.

This means that anyone travelling with LNER will require a seat reservation before you board our trains if:

  • You have a flexible ticket that doesn’t have a seat reservation for one or both of your journeys
  • You’re a season ticket holder

You can make a reservation even if you haven't bought your ticket directly from LNER. A reservation can be made up to 5 minutes before a trains' scheduled departure

 

* denotes a mandatory field
Reserve a Seat
Accessible ticket search
Outward journey
Outward journey time
Journey type
Return journey
Return journey time
Passengers

For groups larger than 9 please contact Group Travel.

You must enter at least 1 adult or 1 child passenger
Route options
Travel via / avoid

How do I know if I have a seat reservation already?

If you already have a seat reservation your ticket will show ‘seat reserved’. 

  • It is important that you sit in your designated coach and seat number, as this is socially distanced from other passengers.
  • If the train you require is full you will need to make a reservation for the next available service. This can be done here or if you are at a station in our Travel Centres.

Boarding the train and finding a seat

Please arrive at the station in good time before your train is due to depart.

  • Station staff will be giving boarding directions to all customers 
  • If you've booked assistance for your journey you will be given guidance by station staff
  • There will be clear directional signage in the station & on the platforms, so that we can travel safely together. 
  • It is important that you sit in your designated coach and seat number, as this is socially distanced from other passengers.

FAQs

What do I do if I already have a seat reservation?

I am travelling as part of a group. Can we all sit together?

What if I have a ticket from another train company, but am using LNER for part of my journey?

What if I change my mind about what time to travel?

What if there is unplanned disruption?

Can I still book Passenger Assist support during Coronavirus?

Do I need to book a seat reservation for my child who is four (or under)?