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LNER Press Office
If you are a journalist and have a media enquiry regarding LNER, please contact the LNER Press Office. We operate a 24/7 press office which can be contacted via press.office@lner.co.uk or on 07704 021 208. Calls will be answered by a call bureau which will pass on details to the on-call media officer. If you are a customer looking for support with a booking or details about our services, please contact us here.
Latest News
A new refreshed menu now available onboard our trains
02/05/2019
We have introduced a new onboard menu of freshly prepared meals for our First Class customers and a new and improved range of hot dishes from the newly branded Let’s Eat Café Bar.
We are helping thousands of passengers with half price train tickets
11/04/2019
Following Ryanair’s reduction in Edinburgh to London flights, we are offering a 50% discount to keep you moving between the two capitals.
We're making smoother journeys for customers with hidden disabilities
05/04/2019
Sunflower lanyards are now available to customers who may need extra help at our stations or on our trains.
14/03/2019
We're delighted to announce our brand-new Azuma trains will be ready for passenger journeys from London King's Cross to Leeds from Wednesday 15 May 2019.
Improvement work at Berwick Station complete
08/03/2019
Improvements at the station include a new Costa and Travelines outlet, an original ‘LNER’ drinking water fountain on the platform has been restored and the ticket office has been returned to its original position.
29/01/2019
Last June LNER took over the running of the East Coast Mainline franchise. Since June we've achieved a customer satisfaction score of 87%.
LNER Social Media Team in award winning finish to the year
09/01/2019
Congratulations to our social media team who finished 2018 on a high after picking up multiple industry awards. The team picked up two big awards at the UK Social Media Communications Awards in London.
Over £1,000 raised for CALM in Festive fundraising
01/01/2019
LNER staff from across the route were out and about in December wearing their Christmas jumpers and fancy dress outfits in order to raise money for the Campaign Against Living Miserably (CALM).
