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All the latest news on our services, events and products
LNER Press Office
Media enquiries
If you are a journalist with a media enquiry relating to LNER, please contact the LNER Press Office.
Our Press Office operates 24 hours a day, seven days a week, and can be reached at press.office@lner.co.uk or 07704 021 208.
Please note that the Press Office is dedicated to supporting media enquiries and can only respond to requests from journalists and recognised media outlets. If you are contacting us for another reason, we may not be the best team to assist you.
Calls to the Press Office are answered by a call bureau, which will take your details and pass them to the on-call media officer.
If you are a customer seeking support with a booking or information about our services, please visit our Support page.
Filming requests
If you are seeking permission to film on an LNER train or at an LNER-managed station, please contact the Press Office at least two weeks before your proposed filming date. When submitting your request, please include details of the production, crew size, filming equipment, insurance details, and intended location(s). For commercials, feature films, TV fiction and large-scale shoots, LNER is represented by Network Rail Commercial Filming https://filming.networkrail.co.uk/lner/
Content creator enquiries
If you are a content creator and would like to share a proposal with our social media team, please email social@lner.co.uk. The team will review your proposal and get in touch if there is an opportunity to work together.
Latest News
Boost for LNER customers as services return
05/09/2020
London North Eastern Railway (LNER) is to introduce a number of extra services to the existing timetable from next week. This will add more than 1,600 seats for customers each weekday compared to the current timetable.
LNER contactless car parking is just the ticket
18/08/2020
LNER is introducing a new contactless parking system across the East Coast route, enabling customers to have a contactless journey experience from door to door.
LNER eases Friday peak to assist with social distancing
17/08/2020
LNER is easing ticket restrictions on Fridays to spread demand throughout the day, further supporting customers in maintaining social distancing when travelling by train.
A message of condolence from LNER
12/08/2020
The thoughts of everyone at LNER are with our industry colleagues at ScotRail and Network Rail Scotland after today’s tragic incident involving a ScotRail service at Carmont, near Stonehaven, which has sadly involved a loss of life.
LNER celebrates Yorkshire Day with new face mask design
31/07/2020
LNER is today launching the latest design in a collection of regionally-inspired face masks with a striking blue and white Yorkshire Rose pattern to celebrate Yorkshire Day 2020.
Let's Eat - at your seat! LNER to launch ‘at-seat’ food and drink delivery service onboard
29/07/2020
In a first for the UK rail industry, LNER will begin trials of an ‘at-seat’ catering offer onboard trains this August.
LNER LAUNCHES ‘LOCAL GEM’ COMPETITION TO FIND THE BEST DINING SPOTS IN HARROGATE
27/07/2020
We are looking for the top places to eat in Harrogate. Nominate your favourite restaurant for the chance to win First Class travel and a fabulous dinner.
Auction offers a chance to bid for a piece of LNER’s history
24/07/2020
LNER is offering people the chance to own a piece of LNER history as it auctions off nameplates in aid of charity partner, the Campaign Against Living Miserably (CALM).
