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LNER Press Office
Media enquiries
If you are a journalist with a media enquiry relating to LNER, please contact the LNER Press Office.
Our Press Office operates 24 hours a day, seven days a week, and can be reached at press.office@lner.co.uk or 07704 021 208.
Please note that the Press Office is dedicated to supporting media enquiries and can only respond to requests from journalists and recognised media outlets. If you are contacting us for another reason, we may not be the best team to assist you.
Calls to the Press Office are answered by a call bureau, which will take your details and pass them to the on-call media officer.
If you are a customer seeking support with a booking or information about our services, please visit our Support page.
Filming requests
If you are seeking permission to film on an LNER train or at an LNER-managed station, please contact the Press Office at least two weeks before your proposed filming date. When submitting your request, please include details of the production, crew size, filming equipment, insurance details, and intended location(s). For commercials, feature films, TV fiction and large-scale shoots, LNER is represented by Network Rail Commercial Filming https://filming.networkrail.co.uk/lner/
Content creator enquiries
If you are a content creator and would like to share a proposal with our social media team, please email social@lner.co.uk. The team will review your proposal and get in touch if there is an opportunity to work together.
Latest News
Alfie Watts reveals why travel should feel possible for everyone on Routes with Jenni Falconer
18/08/2026
Travel creator and Race Across the World winner Alfie Watts joins Jenni Falconer for the latest episode of Routes, the podcast from LNER, where he reflects on the journeys that have transformed his life.
Update from LNER and Network Rail East Coast regarding disruption on Sunday 16 August 2026
17/08/2026
LNER and Network Rail East Coast would like to apologise to customers for the significant disruption experienced yesterday. This was caused by a broken overhead line between Hitchin and Stevenage, near Biggleswade.
Direct LNER Bedford Services Help Keep Customers Moving During Digital Signalling Upgrade
12/08/2026
LNER is sharing further details on how customers can keep connected with the English capital while engineering work to install next generation digital signalling equipment takes place on the East Coast Main Line on 30 August 2026.
LNER Urges Charities to Apply for Community Funding Before Applications Close
11/08/2026
A final call is going out for charities across the East Coast Main Line encouraging them to apply for funding from LNER’s 2027 Customer & Community Investment Fund (CCIF).
Making The Most Of Summer With LNER
06/08/2026
LNER is helping families make the most of the last weeks of summer with a host of family-focused activities and entertainment to keep younger travellers engaged and inspired.
LNER Joins Nationwide Campaign to Protect Vulnerable Children and Young People This Summer
05/08/2026
With more children and young people travelling over the summer, LNER joined the safeguarding charity, Railway Children and British Transport Police in a nationwide campaign to raise awareness of the signs of vulnerability.
04/08/2026
GP, broadcaster and bestselling author Dr Amir Khan joins Jenni Falconer for the latest episode of Routes, the podcast from LNER, where he reflects on the journeys that have shaped his life
LNER Shines A Spotlight On Yorkshire Suppliers For Yorkshire Day
31/07/2026
To celebrate Yorkshire Day (Saturday 1 August 2026), LNER is spotlighting its Yorkshire catering suppliers with treats onboard services, as well as a special pop-up showcase at York railway station.
