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LNER Press Office
If you are a journalist and have a media enquiry regarding LNER, please contact the LNER Press Office. We operate a 24/7 press office which can be contacted via press.office@lner.co.uk or on 07704 021 208. Calls will be answered by a call bureau which will pass on details to the on-call media officer. If you are a customer looking for support with a booking or details about our services, please contact us here.
Latest News

BSL To Feature On Further Departure Screens Following Trial Success
18/03/2024
LNER is introducing fully integrated British Sign Language (BSL) on digital departure screens at its stations in a UK rail industry first.

15/03/2024
LNER can reveal it’s now sorting up to 100 kilograms of waste a day – as it maintains its position of sending zero waste to landfill.

LNER Reveals The UK's Friendliest Destinations 2024
12/03/2024
New research, from train operator LNER, has revealed that York, Newcastle and Edinburgh are among the top 5 friendliest destinations in the UK.

Breaking The Glass Ceiling: LNER Inspires Women Into Rail
06/03/2024
LNER has cemented its commitment to inspiring inclusion in the rail industry, highlighting opportunities for female colleagues to break the glass ceiling when it comes to their career.

Inspiring Creativity: Community Fund Supports Multi-Sensory Experience At Yorkshire Arts Centre
29/02/2024
A charity which empowers people living with sight loss and a range of disabilities has opened a dedicated multi-sensory room with funding from LNER’s Customer and Community Investment Fund (CCIF).

Meet Maurice, The Master of LNER's Aladdin's Cave
28/02/2024
From lifebuoys to hoovers, ironing boards to wheelchairs, you never know what you will find in the ‘Aladdin’s cave’ of LNER’s lost property department and Maurice Green is the master of the lot, having seen it, catalogued it and stored it all.

LNER's New V.I.P Eleanor Gets Her Very Own Train
13/02/2024
LNER is excited to reveal its latest named train and livery inspired by a new advertising campaign, and its V.I.P (Very Important Puppet) star, Eleanor.

When Cupid Called - LNER Invites Customers To Share Their Railway Romances
07/02/2024
As Valentine’s Day approaches, LNER is keen to hear from customers who were struck with cupid’s arrow as they travelled the East Coast Main Line.