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LNER Press Office

If you are a journalist and have a media enquiry regarding LNER, please contact the LNER Press Office. We operate a 24/7 press office which can be contacted via press.office@lner.co.uk or on 07704 021 208. Calls will be answered by a call bureau which will pass on details to the on-call media officer. If you are a customer looking for support with a booking or details about our services, please contact us here.

Latest News

LNER Receives Record Number Of Requests For Passenger Assistance

15/04/2024

New data reveals assistance was requested on and off trains at LNER’s managed stations more than 250,000 times over the past year – the highest number to date.

From Sonar to Signals: How Helen's Career Changed Track

11/04/2024

From tracking enemy submarines to tracking LNER trains, former Royal Navy Petty Officer Helen Firth is finding there are some surprising similarities between working on an anti-submarine frigate and working in the Rail Operations Centre in York.

New Light Shed On Mystery One Hundred-Year-Old LNER Wagon Found Buried In Belgium

10/04/2024

New information has come to light following the unexpected discovery of a former LNER storage wagon in Belgium, 500 miles from the train operator’s UK headquarters.

Train Ticket Cheat Jailed For 22 Months

09/04/2024

A man’s been jailed for 22 months for defrauding LNER out of thousands of pounds.

LNER SUMMER 2024 TICKETS ON SALE

03/04/2024

LNER is placing hundreds of thousands of tickets on sale for Summer 2024 helping customers to plan and book ahead for the best value fares for their summer day trips and getaways.

Empowering Communities: Charity Secures Funding From LNER To Promote Good Health

28/03/2024

A North East-based charity which encourages and inspires people to be more physically active and take care of their mental well-being is welcoming funding from LNER’s Customer and Community Investment Fund (CCIF).