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Latest travel updates
We'll keep you updated with the latest travel and service information here.
Planned engineering work between Northallerton and Doncaster: Saturday 31 October and Sunday 1 November
Planned engineering work between Northallerton and Doncaster: Saturday 31 October and Sunday 1 November
Planned engineering work is taking place between Northallerton and Doncaster on the following dates:
Saturday 31 October
Sunday 1 November
On these dates, LNER train services to and from Scotland and the north east will start and terminate at Northallerton or Darlington. LNER train services to and from London King’s Cross which would normally continue to the north east and Scotland will start and terminate at Doncaster. Rail replacement coaches will be in operation to help you travel throughout this period.
Please use the calendar tool on our Changes to Train Times page to find the latest advice for your date of travel. Your booking confirmation and journey itinerary will also tell you whether your journey involves a rail replacement coach.
Tyne Bridge and Tyne and Wear Metro closures: from Friday 23 October
Tyne Bridge and Tyne and Wear Metro closures: from Friday 23 October
Between Friday 23 October and Monday 2 November, the Tyne Bridge will be closed to all road traffic, as well as pedestrians and cyclists, as part of the ongoing bridge restoration works.
The Tyne and Wear Metro Yellow line will also undergo a major programme of renewal over the same period. Works will take place during a nine-day major line closure in both directions between St James and Monkseaton, between Saturday 24 October and Sunday 1 November. Metro services will resume on Monday 2 November.
If you are travelling from Newcastle over this period, please plan your journey to the station and allow extra time.
For the latest travel advice from Newcastle Council, please see here.
For the latest updates from Tyne and Wear Metro, including planned closure and live travel information, please see here.
East Midlands Railway Intercity timetable
East Midlands Railway Intercity timetable
Last Updated: Tuesday 1 September at 15.30
East Midlands Railway (EMR) is currently operating a reduced Intercity timetable to and from London St Pancras. Customers affected by EMR cancellations as a result of this timetable reduction can use their tickets on alternative EMR services or claim a refund from their original point of purchase if they no longer wish to travel.
To further support EMR customers at this time, tickets for cancelled EMR Intercity services can also be used on LNER trains in Standard Class* from either Doncaster or Grantham to London King’s Cross, in both directions.
For EMR Intercity customers booked to start their journey in Sheffield, tickets will be accepted on Northern and TransPennine Express services to Doncaster if your booked EMR service is cancelled. Customers can then use their EMR ticket on LNER services to London King’s Cross.
Travelling with LNER:
To locate available seating, EMR customers should use the seat reservation display screens inside the train. Seats with a green light marked “Available” are unreserved. Please note, it is possible for LNER customers to book unreserved seats after a train has departed from its origin station. If this occurs, you may be required to find an alternative available seat.
During busy periods, EMR customers may be advised by LNER colleagues to travel on a later, quieter service for a more comfortable journey.
*EMR tickets can only be used in LNER Standard Class. This includes EMR First Class tickets.
For the latest advice and updates from EMR regarding their timetable, please visit their website here.
Today's travel status
Future travel advice
Helping you plan for future journeys.
Long-stay car park closure at York
Long-stay car park closure at York
Major upgrade work as part of the York Station Gateway project means that the long-stay car park is closed until further notice. This is to allow for construction of a new multi-storey car park. Parking for blue badge holders is available in the short-stay car park.
Please allow extra time to reach the station and make alternative arrangements if you are arriving by car.
For other car park locations in the city centre, visit: York.gov.uk/CarParks.
Disrupted journey?
We're here to help if you are affected by delays or cancellations.
Cancelled train?
If your LNER train is cancelled, here are your options. Most of the time, you won't need to buy a new ticket or get a refund.
Cancelled trainDelay Repay
If your train was delayed by more than 30 minutes, you may be eligible for compensation that's different to a refund. For example, if you completed your journey, but it was delayed, you would get Delay Repay.
Delay RepaySeat Guarantee
If your reserved seat was not available, and you were unable to find another onboard, you may be eligible for compensation under our Seat Guarantee scheme.
Seat guaranteeRequest a refund
If you bought your ticket with LNER or at an LNER-managed station, you can request a refund for cancelled trains if you chose not to travel. If your plans changed but your train is still running, not all tickets are refundable, so we'll help you understand what you can do.
Refunds
Cancelled train?
If your LNER train is cancelled, here are your options. Most of the time, you won't need to buy a new ticket or get a refund.
Cancelled trainDelay Repay
If your train was delayed by more than 30 minutes, you may be eligible for compensation that's different to a refund. For example, if you completed your journey, but it was delayed, you would get Delay Repay.
Delay RepaySeat Guarantee
If your reserved seat was not available, and you were unable to find another onboard, you may be eligible for compensation under our Seat Guarantee scheme.
Seat guaranteeRequest a refund
If you bought your ticket with LNER or at an LNER-managed station, you can request a refund for cancelled trains if you chose not to travel. If your plans changed but your train is still running, not all tickets are refundable, so we'll help you understand what you can do.
Refunds
Customer Pledges
We’re committed to keeping our customers informed at every step of their journey, particularly during disruption. Our Customer Pledges, created by the rail industry, are designed to provide confidence and assurance when travelling by train.
Download LNER app
Our app has all the latest updates you need for a smooth journey.
Stay up to date all in one place with your digital tickets, platform and live journey information. If you need to change your ticket it couldn't be quicker (or easier) in the app! And to top it off you can get £5 free and 2% credit on LNER Advance tickets with LNER Perks.
Travel updates and advice now available via WhatsApp
Get the latest travel updates and helpful advice sent straight to your phone via our new WhatsApp broadcast channel.
Notifications are off by default, so you won’t be disturbed unless you choose to be.
Heading out soon? Just tap the bell icon in the top right corner to turn them on.
You’re always in control - switch notifications on or off whenever it suits you.
It's a one-way channel, so while you won't be able to message us directly, you will still receive helpful notifications to support your journey.
