Travel alerts & updates

From weather problems to unexpected technical issues, you’ll find all the latest news from up and down the line right here.

Updates for 19 July 2019

Last update 09:31

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LNER

Service updates (6)

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05:48 Edinburgh to London Kings Cross due 10:40

05:48 Edinburgh to London Kings Cross due 10:40 has been delayed at York and is now 15 minutes late.
This is due to a road vehicle colliding with a bridge.

Further Info:

We are sorry for the inconvenience this has caused to your journey today. If your journey has been delayed, you may be entitled to some compensation. Please check www.lner.co.uk/customer-service/delay-repay/ for more information. Follow us on Twitter at @LNER for the latest Travel Updates.

06:15 London Kings Cross to Edinburgh due 11:12

06:15 London Kings Cross to Edinburgh due 11:12 has been delayed at York and is now 13 minutes late.
This is due to a road vehicle colliding with a bridge.

Further Info:

We are sorry for the inconvenience this has caused to your journey today. If your journey has been delayed, you may be entitled to some compensation. Please check www.lner.co.uk/customer-service/delay-repay/ for more information. Follow us on Twitter at @LNER for the latest Travel Updates.

07:00 London Kings Cross to Edinburgh due 11:22

07:00 London Kings Cross to Edinburgh due 11:22 has been delayed at York and is now 12 minutes late.
This is due to a road vehicle colliding with a bridge.

Further Info:

We are sorry for the inconvenience this has caused to your journey today. If your journey has been delayed, you may be entitled to some compensation. Please check www.lner.co.uk/customer-service/delay-repay/ for more information. Follow us on Twitter at @LNER for the latest Travel Updates.

08:45 Leeds to London Kings Cross due 11:01

Facilities on the 08:45 Leeds to London Kings Cross due 11:01.
There are no reservations on this service.
Additional Information:
We are sorry for the inconvenience this may cause to your journey today.

09:00 Edinburgh to London Kings Cross due 13:39

Facilities on the 09:00 Edinburgh to London Kings Cross due 13:39.
Additional Facilities Information:
Reservation changes.
Additional Information:
We are sorry for the inconvenience this may cause to your journey today.

Further Info:

Due to this service being formed of a diesel train today instead of an electric train (which has a slightly different layout), there are some reservation changes. Reservations for coach K will now be found in coach J.

09:30 Edinburgh to London Kings Cross due 13:49

Facilities on the 09:30 Edinburgh to London Kings Cross due 13:49.
Additional Facilities Information:
Reservation changes.
Additional Information:
We are sorry for the inconvenience this may cause to your journey today.

Further Info:

Due to this service being formed of an electric train today instead of a diesel train (which has a slightly different layout), there are some reservation changes. Reservations for Coach J will now be found in Coach K. Reservations for coach G will now be found in coach H

Catering updates

There are no known catering issues at the moment.
Find out more about our onboard catering services.

Timetable Changes

No planned engineering works found.

All Other Rail Networks

Travel Disruptions (5)

Reduced service across the Great Northern network from 16:00 until the end of the day

A shortage of train crew means fewer trains are able to run on the Great Northern network from 16:00 today.

Train services running across the whole network may be cancelled. This is expected from 16:00 until the end of the day.

What's going on?

From 16:00 this afternoon until the end of the day, train services running on the Great Northern network will be affected due to the unavailability of train crew. Your overall journey time may be extended by up to 30 minutes during this time.

Customer Advice:

You're encouraged to regularly check your service prior to departure as journey planners have been updated to reflect the alterations. You may also need to travel on a different route than usual to reach your destination.

From 16:00, rail replacement buses will be based at key locations across the Great Northern network, supplementing some cancelled services and to keep you moving. These locations are:

  • Alexandra Palace
  • Welwyn Garden City
  • Hertford North
  • Hitchin
  • Royston
  • Cambridge
  • Stevenage

 

These buses will not run to a specific schedule and will be directed by station staff. You should speak to a member of staff or use the help point at stations to find out more information, including the pick up & drop off locations.

How is this affecting the train service?

Cancellations are expected on the following routes in both directions:

  • Trains to and from Hertford North / Watton-at-Stone
  • Trains to and from Welwyn Garden City
  • Trains to and from Cambridge, although the majority will run

 

 

Can I use my ticket with another operator?

Absolutely! To help you complete your journey as quickly as possible, your Great Northern ticket will be accepted with the following train operators at no additional cost:

  • London Underground services via any reasonable route including the Piccadilly line between Finsbury Park and Cockfosters, the Victoria line between King's Cross, Highbury & Islington and Tottenham Hale (changing for Greater Anglia services)
  • London Overground services between Highbury & Islington and Seven Sisters and Enfield Town (a short walk away from Enfield Chase, approximately between 10 -15minutes)
  • Greater Anglia services between London Liverpool Street, Hertford East (Approximately a 20 - 25 minute walk from Hertford North), Cambridge and Ely

 

 

A useful list of existing bus routes and alternative travel options which may help you complete your journey can be found here.

Can you tell me more?

Every effort is being made to limit the impact of this disruption, including ensuring you are given information as early as possible. The service plan for this afternoon is correct and is showing in the National Rail journey planner. Please click here to find out what Great Northern are doing to limit the disruption on their network.

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner

Twitter:
If you would like to follow this incident on Twitter, please use #GNTrainCrew

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Feedback:
We want to make information better - tell us how! Fill out this online Disruption Survey.

 

 

Delays through Purley expected until 10:00

There was a fault on a train at Purley earlier today. This has now been fixed and the service has departed the station. Trains are beginning to return to normal, however, services may be delayed by up to 10 minutes through this station whilst service recovers.

This is expected until 09:45.

Customer Advice:

Please allow extra time for your journey if you're travelling through Purley this morning. Services are subject to delays of approximately 10 minutes and carriage alterations. Please check journey planners and customer information boards for up to date service information.

Can you tell me more about the incident?

The 08:00 Caterham to London Victoria service experienced an issue whilst at Purley. Following discussions with remote engineers, the train has now moved out of Purley and engineers are monitoring the situation.

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner

Twitter:
If you would like to follow this incident on Twitter, please use #Purley

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Feedback:
We want to make information better - tell us how! Fill out this online Disruption Survey.

 

Buses replace trains between Liverpool Central and Hunts Cross until the end of service

Power supply problems between Liverpool Central and Hunts Cross mean that trains are currently unable to run between these stations. 

Disruption is expected to continue until at least the end of service today.

Alternative travel advice:
Buses are replacing trains between Liverpool Central (St George's Plateau) and Hunts Cross.

You may also use your ticket on Arriva Buses via any reasonable route.

Additional information:
The problem has been caused by a cable fault. Network Rail are currently testing over 6km of cable on the line to identify the location of the fault with a view to getting services back up and running as soon as possible.

Network Rail say it is possible that services will be unable to run between Hunts Cross and Liverpool Central until the start of service on Monday morning (22 July). But if Network Rail identify the problem and fix the fault before this time, the normal train service be reinstated. We will keep you up to date with any developments.

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner

Twitter:
If you would like to follow this incident on Twitter, please use #HuntsCross

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Feedback:
We want to make information better - tell us how! Fill out this online Disruption Survey.

East Midlands Trains to continue running trains during industrial action on 20 and 27 July and 3 August

RMT have announced their intent to carry out industrial action on Saturday 20 July, Saturday 27 July and Saturday 3 August.

On the above dates, trains to and from London St Pancras International will not be impacted and will run as planned. Whilst services will continue to run on the majority of local routes, there will be revised timetables and replacement coach services on some routes.

Summary of services running on Saturday 20 July, Saturday 27 July and Saturday 3 August:

London - Nottingham - Leicester - Sheffield

Trains will continue to run as normal.

Derby - Matlock

A reduced service will run on this route. The following trains will not run:

15:52 Derby to Matlock
17:53 Derby to Matlock
19:52 Derby to Matlock
22:16 Derby to Matlock - This service will run as a rail replacement coach

16:37 Matlock to Derby
18:37 Matlock to Derby
20:37 Matlock to Derby
22:55 Matlock to Derby - This service will run as a rail replacement coach

Click here to check the revised timetable.

Derby - Stoke-on-Trent - Crewe

Trains will continue to run as normal.

Nottingham - Grantham - Skegness

A near normal service will run on this route including the additional summer Saturday 8 coach HST services. Click here to check the revised timetable.

Nottingham - Newark Castle - Lincoln

A near normal service will run on this route.

Nottingham to Newark Castle will be serviced by one train per hour instead of our normal two. Click here to check the revised timetable.

Liverpool Lime Street - Nottingham

A reduced service will run on this route. The following trains will not run:

08:52 Liverpool to Nottingham
13:51 Liverpool to Nottingham
15:51 Liverpool to Nottingham
19:52 Liverpool to Nottingham
20:49 Liverpool to Nottingham

05:20 Nottingham to Liverpool
10:47 Nottingham to Liverpool
11:47 Nottingham to Liverpool
16:44 Nottingham to Liverpool
17:44 Nottingham to Liverpool
19:36 Nottingham to Manchester Piccadilly. (Please note that this is usually the last direct service. You may use your ticket on board the East Midlands Trains 20:24 Nottingham to Sheffield service to connect with trains to Manchester Piccadilly.)

You may use your ticket on the following operators between Liverpool Lime Street and Nottingham:

  • Northern
  • CrossCountry
  • TransPennine Express

 

Nottingham - Mansfield - Worksop

A reduced service will run between Nottingham and Mansfield Woodhouse. Replacement coaches will run between Mansfield and Worksop. Click here to check the revised timetable.

Doncaster - Lincoln - Peterborough

Replacement coaches will run on this route. Click here to check the revised timetable.

You may use your ticket on the following operators:

  • LNER between Doncaster and Peterborough
  • Northern between Lincoln / Retford and Sheffield / Doncaster
  • TransPennine Express between Doncaster and Sheffield

 

Lincoln - Grimsby - Cleethorpes

Replacement coaches will run on this route. Click here to check the revised timetable.

You may use your ticket on the following operators:

  • Northern between Lincoln and Sheffield / Doncaster
  • TransPennine Express between Cleethorpes and Sheffield

 

Leicester - Nottingham (serving intermediate stations)

Replacement coaches will run calling at Syston, Sileby and Barrow-upon-Soar. Please note that direct trains will still run between Leicester, Loughborough, Beeston and Nottingham as part of the London - Nottingham route. Click here to check the revised timetable.

Derby - Nottingham - Newark Castle

East Midlands Trains services will not run on this route. 

Rail replacement coaches will run to / from Attenborough. Click here for the rail replacement timetable and connections. 

You may use your ticket on other East Midlands Trains services or on CrossCountry trains between Derby and Nottingham.

Nottingham - Norwich

East Midlands Trains services will not run on this route. You may use your ticket on board East Midlands Trains Nottingham - Grantham services. You may then use your ticket on the following operators:

  • CrossCountry between Peterborough and Ely
  • Greater Anglia between Peterborough and Ely / Norwich
  • LNER between Grantham and Peterborough

 

Newark North Gate - Lincoln  

Services will not run on this route. A rail replacement coach service will take you between Newark North Gate and Newark Castle where you may connect with our train service to / from Lincoln. Click here for the revised Newark Castle - Lincoln timetable. 

You may use your ticket on the following operators:

  • Northern between Retford and Lincoln
  • LNER between Retford and Grantham

 

If you have already purchased your ticket but decide not to travel you may claim a refund. Click here for details.

 

Check before you travel:
The National Rail Enquiries real-time Journey Planner is showing the strike day timetable for Saturday 20 July.

The normal timetable is still showing for the 27 July and 3 August strike days, please check back if you plan to travel on these dates.

Twitter:
If you would like to follow this incident on Twitter, please use #EMTStrike

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Feedback:
We want to make information better - tell us how! Fill out this online Disruption Survey.

 

Buses replace trains between North Llanrwst and Blaenau Ffestiniog until Wednesday 24 July

The line between Llandudno Junction and North Llanrwst has now reopened, and trains are running, following extensive repairs to the infrastructure in multiple locations along the Conwy Valley line.

Trains are still unable to run between North Llanrwst and Blaenau Ffestiniog, and buses continue to replace trains. However, this part of the line is expected to reopen on Wednesday 24 July.

What work has been undertaken?

Specialist engineers have been busy creating a tunnel to carry water underneath the railway, constructing embankments, removing debris and refurbishing level crossings, in order to safely restore the track. Alongside this restoration work, Network Rail has increased the speed that trains can run between Dolgarrog and North Llanwrst.

You can view images of the damage caused by the flooding here.

Bus information:

Customers with restricted mobility and bus accessibility restrictions (e.g. wheelchairs or mobility scooters) will be provided with special transport arrangements. We strongly advise that such customers contact Transport for Wales as far in advance of planned journeys as possible.

You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.

Bicycles are not allowed on rail replacement bus services at any time, unless fully folded. More travel advice for your replacement bus journey is available by selecting Transport for Wales here

Check before you travel:
You can check your journey up until Sunday 21 July using the National Rail Enquiries real-time Journey Planner. If you are travelling after Sunday 21 July, please check back again closer to the time of travel.

Twitter:
If you would like to follow this incident on Twitter, please use #BlaenauFfestiniog

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Feedback:
We want to make information better - tell us how! Fill out this online Disruption Survey.

No travel disruptions found.

Planned Engineering Works (6)

Major improvement work between Aberdeen and Inverness until Monday 19 August

The Aberdeen - Inverness Improvement Project is taking place over the course of a number of weeks, closing all lines between Dyce and Inverurie.

Saturday 15 June until Friday 9 August (8 weeks):

Buses will replace trains between Dyce and Huntly.

Saturday 10 until Monday 12 August (3 days):

Buses will replace trains between Aberdeen and Inverness.

Tuesday 13 until Monday 19 August (7 days):

Buses will replace trains between Aberdeen and Huntly.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages

Replacement Bus Travel Advice:

Bicycles are not allowed on rail replacement bus services at any time, unless fully folded. More travel advice for your replacement bus journey is available by selecting the Train Operating Company you are travelling with here.

Project information:

The Aberdeen - Inverness Improvement Project is a Scottish Government funded project to upgrade the railway infrastructure between Aberdeen and Inverness.

The project, which will be delivered in phases, will provide incremental benefits throughout the life of the scheme. Phase one of the project aims to deliver enhanced commuter services into each city and to facilitate the capacity for new stations at Kintore and Inverness Airport.

No trains between Reedham and Great Yarmouth until February 2020

Engineering work is taking place between Buckenham and Great Yarmouth, closing all lines via Berney Arms.

All trains which usually travel via Berney Arms will travel via Acle. Customers wishing to travel to / from Great Yarmouth are advised to travel on Greater Anglia train services via Brundall or Norwich.

Additional engineering work is taking place on some weekends, so if you are planning to travel, please check the future engineering work page for more information.

Please note, no trains or replacement road transport will call at Berney Arms.

Check before you travel:

Up to Friday 11 October, you can plan your journey using the National Rail Enquiries Journey Planner

From Saturday 12 October, these changes are not currently shown in the National Rail Enquiries Journey Planner, please check back nearer to the time of travel.

You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages

Replacement Bus Travel Advice:

Bicycles are not allowed on rail replacement bus services at any time, unless fully folded. More travel advice for your replacement bus journey is available by selecting the Train Operating Company you are travelling with here.

Project Information:

Network Rail are replacing the old mechanical signalling equipment with modern technology using colour LED signals. They are also replacing manually operated switches with powered switches controlled by a remote computer based signalling system.

Track layout at several locations will also be improved to cater for increasing capacity and reliability demands of a modern railway.

Amended weekend service between Ipswich and Felixstowe until Sunday 11 August

Major engineering work is taking place between Ipswich and Felixstowe, until August 2019.

Most weekends until Sunday 11 August, some late evening trains on Saturday and all day on Sunday, will be cancelled. A replacement bus service will operate between Ipswich and Felixstowe, calling at Derby Road and Trimley.

If you are travelling to / from Westerfield, please use station help points to arrange onward travel as buses will not stop at this station.

There will also be replacement buses running on bank holiday weekends.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages

Bicycles:

Non folding bicycles are not allowed on rail replacement bus services at any time. Folding bicycles are allowed if fully folded. For more information, please see here.

Project Information:

The Felixstowe branch line serves the Port of Felixstowe, which is the largest container port in the UK. Network Rail are planning to build an additional track and make changes to six level crossings in the Trimley area.

Building the additional track will help increase the capacity of the Felixstowe branch line and take lorries off the road. It will also mean more reliable journeys for passengers travelling between Ipswich and Felixstowe.

Major improvement work at Glasgow Queen Street from Sunday 30 June to Sunday 28 July

Station improvement work is taking place at Glasgow Queen Street, closing platforms 2 & 3.

Saturdays

Trains between Glasgow Queen Street and Anniesland will operate to an hourly service between Ashfield and Anniesland. There will be no onward bus service.

Trains between Glasgow Queen Street and Falkirk Grahamston will start / terminate at Springburn.  Customers should use services between Glasgow Queen Street and Edinburgh for connections.

Sundays

Trains between Glasgow Queen Street and Anniesland will operate between Ashfield and Anniesland only, with the exception of the 7 and 28 July when trains will run as normal.

Trains between Glasgow Queen Street and Cumbernauld will run as scheduled with the exception of 7 and 28 July when buses will replace trains.

Monday to Friday

Trains between Glasgow Queen Street and Anniesland will operate to an hourly service between Ashfield and Anniesland. There will be no onward bus service.

Trains between Glasgow Queen Street and Falkirk Grahamston will start / terminate at Springburn. Customers should use services between Glasgow Queen Street and Edinburgh for connections.

Some trains between Glasgow Queen Street and Stirling will also be formed of 3 carriages instead of 6.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Project information:

The station upgrade work will create more space for passengers to move around within the station, and the redevelopment will also lengthen some platforms to permit the operation of eight carriage trains on the Edinburgh - Glasgow via Falkirk High Route.

Buses replace trains between Kilmarnock and Dumfries from Saturday 13 to Friday 26 July

Engineering work is taking place between Kilmarnock and Carlisle, closing various parts of the line.

Friday 12 July

The 23:13 Glasgow to Dumfries service will terminate Kilmarnock. Two replacement buses will run from Kilmarnock to Dumfries.

One express bus will run direct from Kilmarnock to Dumfries. The second will call all stops from Kilmarnock to Dumfries

Saturday 13 & Sunday 14 July

Buses replace trains between Kilmarnock / Dumfries and Carlisle.

Monday 15 to Thursday 25 July

Buses replace trains between Kilmarnock and Dumfries.

Express buses will operate to connect with journeys to Newcastle.

Friday 26 July

The 05:13 and 05:45 Dumfries to Glasgow will start from Kilmarnock.

Buses will depart Dumfries at 04:01 & 04:31, calling all stations, arriving at Kilmarnock to connect into a train to Glasgow

Trains will run as normal between Dumfries and Carlisle

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages

Replacement Bus Travel Advice:

Bicycles are not allowed on rail replacement bus services at any time, unless fully folded. More travel advice for your replacement bus journey is available by selecting the Train Operating Company you are travelling with here.

Buses replace late night / early morning Thameslink trains between Haywards Heath and Brighton on Friday 19 and Saturday 20 July

Engineering work is taking place between Haywards Heath and Brighton, closing some lines.

The 22:45 and 23:45 Bedford to Brighton services will be replaced by buses between Haywards Heath and Brighton.

The 04:12 (Saturday) Brighton to Bedford service will start from Haywards Heath at 04:26. A replacement bus will start from Brighton at 03:40 to Haywards Heath to connect with this train.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages

Replacement Bus Travel Advice:

Bicycles are not allowed on rail replacement bus services at any time, unless fully folded. More travel advice for your replacement bus journey is available by selecting the Train Operating Company you are travelling with here.

No planned engineering works found.

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