Kings Cross Closure and Disruption 2020 - East Coast Upgrade

More trains and quicker journeys will be unlocked by Network Rail’s planned work to untangle the tracks outside London Kings Cross train station.

When these works are complete we will be able to run over 25% more of our Azuma trains into and out of the station every day.

Dates affected by engineering works in 2020

Throughout 2020, engineering work will be carried out to improve the track and signalling layout around Kings Cross.

This will mean we can run more of our new Azuma trains, with extra seats plus a faster and even more reliable service. Good progress has been made on this East Coast upgrade, but there’s still work to do and, unfortunately, services will be disrupted on a number of weekends this year.

During the weekends below, London Kings Cross station will be closed and we suggest you Do Not Travel to or from London. Ticket restrictions will be lifted on Friday night to help you get to where you need to go. Rail replacement services will be in place on Saturday and Sunday for those passengers where travel is unavoidable. These replacements will add significant time to your journey and may be extremely busy.

  • 20 & 21 June - Do Not Travel to London - There will be no trains in or out of Kings Cross on any train company.

If you really need to travel then you should plan a route that avoids London Kings Cross. It might add some time to your journey but it should still be possible to reach your destination. These trains are likely to be very busy so book in advance and reserve a seat.

You could also consider staying longer and travelling either side of the weekend. Friday and Monday trains will be busy so we recommend reserving a seat.

Plan your journey

Passenger Assist During Disrupted Services

Even when train services are disrupted we can provide assistance for you when you arrive at the station, boarding the train and leaving the station if required. Get in touch with our friendly staff who can help you book wheelchair spaces or priority seats with extra legroom.

Contact the Assisted Travel team:

Why does the work need to be done, isn't King's Cross station finished?

Why have you issued a ‘Do Not Travel to London’ message on some weekends?

Is it just LNER that is affected? Shall I travel with another operator on these weekends?

Will train services be busier than usual during the disruptions?

Can I still travel to London over the affected dates?

You have issued a ‘Do Not Travel to London’ message; and yet you have put in place buses for a route into London?

Can I change my ticket or get a refund if I have accidently booked travel on an affected service?

Will I be able to claim compensation for my season ticket because of all of this disruption?

How do I keep up with what's happening with further disruptions?