East Coast Upgrade

We are working in partnership with Network Rail to deliver their upgrades to the East Coast mainline. 

These engineering works will allow us to run more trains between London, the North and Scotland, and to deliver quicker, more reliable journeys across our route.

Dates affected by engineering works in 2020

On completion of the East Coast Upgrade, we will be able to run more of our new Azuma trains, with extra seats plus a faster and more reliable service. 

Good progress has been made on this East Coast upgrade, but there’s still work to do and, unfortunately, services will be disrupted on a number of weekends for those using LNER and other train operators.

During the weekends below, London King's Cross station will be closed and we advise that you Do Not Travel to or from London.

  • 5 & 6 September - Do Not Travel to or from London - There will be no LNER trains south of Peterborough.
  • 21 & 22 November - Do Not Travel to or from London - There will be no LNER trains in or out of London King's Cross.

Alternative services towards London will be available during these weekends however they will be extremely busy.

There will be further weekends with no trains to or from King’s Cross later this year, as well as planned disruption over the Christmas and New Year period.

  • These dates are still to be confirmed and we will update this page when we have this information.
  • You could also consider staying longer and travelling either side of the planned disruption. 

Our recommendation

  • Staying longer and travelling either side of the planned engineer works
  • If you do need to travel during the planned works book in advance and reserve a seat.
  • Flexible tickets don't come with a seat reservation so you'll need to make sure you've reserved a seat or you may end up standing for your journey
  • Please be aware that trains during and around any periods of planned disruption (especially Friday and Monday trains) will be busy. 


Plan your journey

Assisted travel During Disrupted Services

If you or someone you know has restricted mobility or access needs, let us know as soon as possible and we'll help in any way we can. 

Contact the Assisted Travel team by:

Why does the work need to be done, isn't King's Cross station finished?

Why have you issued a ‘Do Not Travel to London’ message on some weekends?

Is it just LNER that is affected? Shall I travel with another operator on these weekends?

Will train services be busier than usual during the disruptions?

Can I still travel to London over the affected dates?

You have issued a ‘Do Not Travel to London’ message; and yet you have put in place buses for a route into London?

Can I change my ticket or get a refund if I have accidently booked travel on an affected service?

Will I be able to claim compensation for my season ticket because of all of this disruption?

How do I keep up with what's happening with further disruptions?