Coronavirus Travel Information

We are taking actions to ensure travelling on our trains is as safe as possible.

Find out what we're doing to keep you safe in our stations and on our trains.

Yes, we love to be green so you can carry your bike free of charge on LNER trains as long as you have a valid ticket and you have made a reservation for your bike. Spaces are limited and subject to availability.

You can make a reservation at one of our Station Travel Centres, or by calling 0161 850 55 52.

If you're travelling with another train operator on your journey you'll need to check their own policy too. You can do this by visiting the National Rail website.

Face coverings must be worn in stations and on our trains.

It is important that you sit in your designated coach and seat number shown on your ticket or reservation confirmation email. All seats are socially distanced from other passengers. 

If you have a ticket but need a seat reservation you can make one quickly and easily online using our seat reservation tool. 

Face coverings on public transport is mandatory in England and Scotland.

• You must be wear a covering on our trains and in stations in Scotland. In England it is encouraged to wear your covering in stations.
• The face covering could be a scarf or other form of material that could catch droplets coming from the mouth or nose.
•  For exemptions in England click here, and exemptions in Scotland click here. 

There are different rules for children depending on where you are travelling for information on face coverings in England click here, and for information in Scotland click here. 

Our station toilets are open for you to wash your hands regularly when travelling.

We also have toilets on all of our trains with water, soap and hand dryers.

If you are suffering cold or flu-like symptoms or live with someone who does, you should self-isolate for 14 days. During this time, you should avoid the use of public transport and should have minimal contact with others. If you need to use public transport to travel home and self isolate, you should take extra care to keep away from others and catch coughs and sneezes in a tissue. You can find more information about self-isolating on the NHS website.

You should follow NHS advice to reduce the risk of catching Coronavirus:

• wash your hands with soap and water often – do this for at least 20 seconds
• always wash your hands when you get home or into work
• use hand sanitiser gel if soap and water are not available
• cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
• put used tissues in the bin straight away and wash your hands afterwards
• try to avoid close contact with people who are unwell
• avoid touching your eyes, nose or mouth if your hands are not clean

No. If you have been asked by 111 or a medical professional to self-isolate you should avoid public places and contact with other people until you are told it is safe to do so. The NHS has more information about how to self-isolate.

No. If you have been diagnosed with Coronavirus or are showing symptoms, you should follow the advice from the NHS.