First Class is calling you
Whether you’re travelling for business or pleasure, use Seatfrog to bid to upgrade your Standard Advance ticket from as little as £5* and you could be jumping into a First Class seat.
Seatfrog is currently exclusively available to customers who book direct through the LNER website, with the Seatfrog service becoming more widely available over the upcoming months.
To be eligible, you should:
- Book an LNER Standard Advance, Anytime, Off-Peak or Super-Off Peak ticket ticket via this website.
- Travel on an LNER train any day of the week.
How does Seatfrog work?
LNER Standard Advance ticket holders
Once you’ve booked your LNER Standard Advance ticket, download the Seatfrog app and sign up. Enter your booking reference when prompted, and we’ll show you what upgrades are available for your journey
Standard Anytime, Off-Peak or Super-Off Peak ticket holders
If you have a Standard Anytime, Off-Peak or Super-Off Peak ticket, you’ll need to download the app, sign in, and add your trip via Seatfrog’s handy train search feature. Bidding opens 24hrs before your train departs.
Enter your booking reference
Once you’ve booked your standard Advance ticket, download the Seatfrog app and sign up. Enter your booking reference when prompted, and we’ll show you what upgrades are available for your journey
Select how many upgrades you want
Remember, everyone in your group must hold their eligible tickets to travel.
Bidding usually starts a few hours before your scheduled departure – Seatfrog will notify you as soon as the auction is due to start. Set your price. Seatfrog will bid on your behalf up to your set amount. It’s free to take part in the auctions, and you only pay if you win. Plus, we'll keep you posted with instant alerts so you don't miss a thing.
Upgrade in seconds
The moment you win, we’ll send your upgrade straight to your phone. That way you can enjoy First Class as soon as you’re onboard. It’s that easy.
You can bid on multiple upgrades with Seatfrog and travel First Class in style with friends, colleagues or family!
- Before you bid make sure you select the number of passengers you wish to upgrade. We will let you know if there aren’t enough seats available.
- Due to the last-minute availability of upgrades, we cannot guarantee all travellers will be seated together.
- Make sure all passengers you wish to upgrade have an eligible ticket.
Download Seatfrog to upgrade to First Class today.
First Class benefits
We’ve been working hard to make our First Class experience just right, whether you’re looking for relaxation or need room to work with Wi-Fi and plug sockets here's a few reasons why First Class offers you our most luxurious travel experience:
- New menus onboard offering you complimentary food & drink
- Spacious reclining seats
- Free Wi-Fi
- Tables at every seat
- Power sockets
- Relax in our First Class lounges
Note menu options may vary based on date, time of day and availability. View our First Class menu to see what’s being served.