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LNER Press Office

If you are a journalist and have a media enquiry regarding LNER, please contact the LNER Press Office. We operate a 24/7 press office which can be contacted via press.office@lner.co.uk or on 07704 021 208. Calls will be answered by a call bureau which will pass on details to the on-call media officer. If you are a customer looking for support with a booking or details about our services, please contact us here.

Latest News

A Fitting Tribute And Lasting Memorial To A WW2 Railway Hero

A Fitting Tribute And Lasting Memorial To A WW2 Railway Hero

29/04/2024

LNER, the British Transport Police (BTP) History Group, ‘Raids Over York’ heritage project, and Normandy veteran Ken Cooke have joined together to commemorate the life of Robert Smith, an LNER Railway Police Constable who served at York Railway Station...

New Research Shows Passengers Wasting £££ By Booking Late

New Research Shows Passengers Wasting £££ By Booking Late

25/04/2024

Rail passengers could save a fortune by booking their train tickets at the same time as the rest of their travel plans, as research carried out by YouGov on behalf of LNER shows many leave it late.

Pancakes, Crumpets & Pies: LNER Launches New Onboard Menus

Pancakes, Crumpets & Pies: LNER Launches New Onboard Menus

24/04/2024

Today, 24 April 2024, LNER is delighted to reveal its new First Class menus, which continue its long-held commitment to championing and celebrating local food and drink producers along its route.

LNER Trains Greener, Quicker & Cheaper Than Flying

LNER Trains Greener, Quicker & Cheaper Than Flying

19/04/2024

LNER is welcoming new research that reveals travelling by train is not just greener, but also quicker and cheaper than taking the plane. 

Live Updates Onboard as LNER Launches New Digital Information Platform

Live Updates Onboard as LNER Launches New Digital Information Platform

17/04/2024

LNER customers will be able to find the latest journey updates, destination inspiration and more while they are travelling onboard, with the launch of a new one-stop digital information service.

LNER Receives Record Number Of Requests For Passenger Assistance

LNER Receives Record Number Of Requests For Passenger Assistance

15/04/2024

New data reveals assistance was requested on and off trains at LNER’s managed stations more than 250,000 times over the past year – the highest number to date.

From Sonar to Signals: How Helen's Career Changed Track

From Sonar to Signals: How Helen's Career Changed Track

11/04/2024

From tracking enemy submarines to tracking LNER trains, former Royal Navy Petty Officer Helen Firth is finding there are some surprising similarities between working on an anti-submarine frigate and working in the Rail Operations Centre in York.