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LNER Press Office

If you are a journalist and have a media enquiry regarding LNER, please contact the LNER Press Office. We operate a 24/7 press office which can be contacted via press.office@lner.co.uk or on 07704 021 208. Calls will be answered by a call bureau which will pass on details to the on-call media officer. If you are a customer looking for support with a booking or details about our services, please contact us here.

Latest News

LNER Unveils Eco Experience At Edinburgh Waverley Station As One In Three Scots Admit To Being Baffled By Climate Terminology

LNER Unveils Eco Experience At Edinburgh Waverley Station As One In Three Scots Admit To Being Baffled By Climate Terminology

07/08/2024

Presenter Kate Humble launched the experience in her role as the LNER ‘Carbon Saving Conductor’ and led local children in a plant-a-thon as well as sharing her sustainable travel tips.

LNER Celebrates Edinburgh Fringe With Tartan-Themed Menu

LNER Celebrates Edinburgh Fringe With Tartan-Themed Menu

02/08/2024

LNER’s First-Class menu is donning its tartan colours to celebrate the Edinburgh Fringe by serving Scottish delicacies on its most popular weekend services during August.

LNER Launches Its First Ever Carbon Saving Departures Board To Help Demystify 'Carbon Jargon'

LNER Launches Its First Ever Carbon Saving Departures Board To Help Demystify 'Carbon Jargon'

24/07/2024

New research shows 75 per cent of Brits admit to finding the terminology used in climate conversations so confusing they’re struggling to see what changes they need to make to live a more sustainable life.

LNER Becomes First UK Train Operator To Receive Period Positive Workplace Certification

LNER Becomes First UK Train Operator To Receive Period Positive Workplace Certification

18/07/2024

LNER has become the first UK train operator to receive Period Positive Workplace certification, awarded in recognition of its industry-first ‘Package for a Friend’ scheme.

LNER’S AZUMA IN HIGH-TECH AI TRIAL

LNER’S AZUMA IN HIGH-TECH AI TRIAL

15/07/2024

LNER, Network Rail, Hitachi Rail and CrossTech are trialling the use of Artificial Intelligence (AI) technology to identify potential infrastructure issues along the East Coast Main Line. 

Applications Open For The LNER Customer And Community Investment Fund

Applications Open For The LNER Customer And Community Investment Fund

12/07/2024

Charities in England and Scotland looking to secure vital funding for 2025 are being invited to apply for the latest round of the LNER Customer and Community Investment Fund (CCIF).

No Penalties For LNER Customers Wanting To Watch Football Coming Home This Sunday

No Penalties For LNER Customers Wanting To Watch Football Coming Home This Sunday

12/07/2024

LNER has today announced plans to make sure customers don’t miss a kick of England’s Euro 24 final.

'It's nice to be nice': Introducing Kaz, LNER's King of Kindness

'It's nice to be nice': Introducing Kaz, LNER's King of Kindness

02/07/2024

The life-changing power of an act of kindness is a lesson that Customer Experience Host Kaz Dobre lives by inside and outside of LNER.