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LNER Press Office

If you are a journalist and have a media enquiry regarding LNER, please contact the LNER Press Office. We operate a 24/7 press office which can be contacted via press.office@lner.co.uk or on 07704 021 208. Calls will be answered by a call bureau which will pass on details to the on-call media officer. If you are a customer looking for support with a booking or details about our services, please contact us here.

Latest News

LNER’S AZUMA IN HIGH-TECH AI TRIAL

15/07/2024

LNER, Network Rail, Hitachi Rail and CrossTech are trialling the use of Artificial Intelligence (AI) technology to identify potential infrastructure issues along the East Coast Main Line.

Applications Open For The LNER Customer And Community Investment Fund

12/07/2024

Charities in England and Scotland looking to secure vital funding for 2025 are being invited to apply for the latest round of the LNER Customer and Community Investment Fund (CCIF).

No Penalties For LNER Customers Wanting To Watch Football Coming Home This Sunday

12/07/2024

LNER has today announced plans to make sure customers don’t miss a kick of England’s Euro 24 final.

'It's nice to be nice': Introducing Kaz, LNER's King of Kindness

02/07/2024

The life-changing power of an act of kindness is a lesson that Customer Experience Host Kaz Dobre lives by inside and outside of LNER.

LNER and Train Operators Join Forces To Call For Kindness On World Social Media Day

01/07/2024

LNER has joined together with 14 other train operators to highlight the damage caused by abusive social media messages sent to rail staff.

LNER Colleague's Special Connection To York Minster As The Anniversary Of The Fire Approaches

25/06/2024

An LNER colleague will be joining special events at York Minster as it prepares to mark the fortieth anniversary of the devastating fire which gutted the cathedral’s South Transept.