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LNER Press Office
For media enquiries about LNER services, please contact the LNER Press Office on 07704 021 208 or email press.office@lner.co.uk
Our world-class Azuma trains arrive today (15 May) travelling between London King’s Cross and Leeds. This Azuma train will be the first of 65 new trains to replace our existing fleet of 45 trains which run along the 940 miles of track between Scotland, North East England, Yorkshire, the East Midlands and London.
We have introduced a new onboard menu of freshly prepared meals for our First Class customers and a new and improved range of hot dishes from the newly branded Let’s Eat Café Bar.
Following Ryanair’s reduction in Edinburgh to London flights, we are offering a 50% discount to keep you moving between the two capitals.
Sunflower lanyards are now available to customers who may need extra help at our stations or on our trains.
We're delighted to announce our brand-new Azuma trains will be ready for passenger journeys from London King's Cross to Leeds from Wednesday 15 May 2019.
Improvements at the station include a new Costa and Travelines outlet, an original ‘LNER’ drinking water fountain on the platform has been restored and the ticket office has been returned to its original position.
Last June LNER took over the running of the East Coast Mainline franchise. Since June we've achieved a customer satisfaction score of 87%.
Last year we joined pupils of Weston St Mary CofE Primary School and Carbon Footprint to get green fingered and plant 150 trees within the school grounds.
The Customer and Community Improvement Fund will open for applications later in 2019 and we want customers and communities along the East Coast mainline to submit bids for funding.
Congratulations to our social media team who finished 2018 on a high after picking up multiple industry awards. The team picked up two big awards at the UK Social Media Communications Awards in London.
LNER staff from across the route were out and about in December wearing their Christmas jumpers and fancy dress outfits in order to raise money for the Campaign Against Living Miserably (CALM).
London North Eastern Railway (LNER) and North East Homeless joined forces on Christmas Eve to provide a hot meal for the homeless of Newcastle.
We're pleased to announce that the direct Stirling to London train is being reinstated from 9 December, following a temporary suspension of this train over the summer.
We all want a seat when we board a train, but if you don't have a reservation how do you bag the best spot onboard? We did some research to find out what the best seat finding tactics are.
We are proud to announce our new partnership with the Campaign Against Living Miserably (CALM), looking at the impact of suicide on those working in the rail industry.
Floral displays are being used to highlight the support available to people with mental health issues whilst also brightening up Durham City’s Train Station.
Between platform announcements, customers may hear something a little bit more musical next time they visit Darlington Train Station, after a piano was installed on Platform 4.
Retford Railway Station is set to receive funding for a £90,000 upgrade, to include new LED lighting, repairs and a new surface for the tunnel footpath.
Free Quayside Abseil Line from LNER is newest attraction forming part of the Great Exhibition of the North.
The first LNER-branded train will depart London King’s Cross for Edinburgh.
