FAQs

Upgrade to First Class onboard

You can upgrade your Standard ticket to First Class on weekends, Bank Holidays and on some Super Off-Peak trains.

To upgrade just speak to the train manager and pay the upgrade there and then by cash or card.

  Weekend/Bank Holiday Super Off-Peak weekday
Short Journey £25 £35
Long Journey £35 £45

 

Weekday Super Off-Peak trains are:

  • Northbound: Trains that depart London or Stevenage between 09:06 and 14:59 and after 18:59 Monday to Thursday and after 18:15 on a Friday.
  • Southbound: Trains arriving into London or Stevenage after 11:17 Monday to Friday.

Please note that due to Coronavirus there is not First Class catering offer onboard our trains.