Sunday 27 - Wednesday 30 December 2020
Christmas and New Years travel advice 2020
Train travel is a little different this year, so follow our Christmas travel advice below.
If your plans have been impacted by the recent Covid announcement you can view our updated refund and ticket change policy here.
On this page:
Things are a little different
Our trains are extremely busy over Christmas and because of the necessary changes to keep you safe, this is going to be especially true this year.
So whether you're going home for Christmas or planning a Christmas getaway, take the time to read our travel tips, especially if you haven't travelled with us for a while.
For the latest government travel advice in England advice click here. For advice in Scotland click here.
Christmas travel tips
It's really important that everyone follows the advice from us, to keep themselves, other passengers and our staff safe.
Remember to plan ahead and book tickets early and give yourself plenty of time when you arrive at the station to get to your platform, especially if you're bringing luggage.
Christmas ticket availability
As part of the ongoing East Coast Upgrade work, there is some planned engineering that will reduce available services running to London Kings Cross. Additionally, we do not run any trains on 25 or 26 December.
Thursday 31 December 2020 - Monday 4 January 2021
Planned engineering
As part of the ongoing East Coast Upgrade work, there is some planned engineering that will reduce available services running to London Kings Cross.
More East Coast Upgrade Information
Sunday 27 through to Wednesday 30 December – Do Not Travel to or from London
Four day period of significant disruption with no services to or from London King’s Cross Station.
- If you’re making an essential journey during this time, you will need to transfer at Peterborough or Stevenage for alternative services to or from London
- Alternative routes will likely be very busy and should also be avoided
- You must have a seat reservation to travel on LNER trains
Thursday 31 December through to Sunday 3 January 2021 – Avoid Travel to or from London
Services will be very busy with reduced capacity into and out of London King’s Cross Station.
- Alternative routes will likely be very busy and should also be avoided
- You must have a seat reservation to travel on LNER trains