Dine Out with Perks Terms & Conditions

1. Promotion period: The Dine Out with Perks offer runs from 01 September 2026 until 30 March 2027, 23:59. After 30 March 2027, 23:59, the webpage and discounts will no longer be available to access.

2. Eligibility: Open to UK residents aged 18+ who are registered LNER Perks members. To qualify, members must spend £30 or more directly with LNER (through the LNER App or website) between 01 September 2026 and 30 March 2027. The £30 threshold must be achieved in a single transaction. The offer is only available to redeem in the LNER App.

3. Accessing the offer: Eligible members will have the offer enabled within the LNER App ('My Perks', which can be accessed via the 'My LNER' area). Members who wish to redeem the offer must complete the offer form. Once completed, a unique code will be sent via the LNER App Inbox (in the LNER App). Version 4.37 of the LNER App is required to receive LNER App inbox messages. Members can then visit the Dine Out with Perks website to access participating restaurant discounts.

4. Use of the offer: The Dine Out with Perks offer provides access to a webpage of discounts at participating restaurants across the LNER route. Following first access via their unique code, members will receive an email containing a link that can be used to revisit the webpage as many times as they wish until 30 March 2027, 23:59. If members wish to access the webpage again after registration, they must do so using the link provided in this email.

5. Restaurant partner terms: A minimum spend of £10 is required at participating restaurants to activate the £5 discount. The £5 discount can only be used once at each individual restaurant. Discounts are provided by third-party restaurant partners and are subject to their own terms and conditions, availability, exclusions, opening times and booking requirements as stated on their website. Details of any applicable restaurant-specific terms and conditions will be available on the Dine Out with Perks webpage. LNER is not responsible for the operation, availability or fulfilment of partner offers.

6. Restrictions:

• The Dine Out with Perks offer and individual restaurant offers accessed via the webpage are non-transferable, non-exchangeable and have no cash alternative.

• Discounts are only valid when accessed via the member's unique code within the LNER App.

• If a link is shared, the benefit will only be valid for the original LNER Perks account holder.

7. Availability: Discounts are subject to availability, location and restaurant participation, which may change during the promotion period without notice.

8. Customer queries: For any queries, please contact: LNERDineOut@tlcreward.co.uk

9. Misuse: LNER reserves the right to withdraw or withhold access to the offer where there is reasonable suspicion of misuse, fraud or breach of these terms.

10. Liability: LNER accepts no responsibility for any loss, damage or dissatisfaction arising from the use of third-party restaurant services. Any queries or complaints relating to the dining experience should be directed to the restaurant provider.

11. General: LNER reserves the right to amend, suspend or withdraw this promotion at any time. Personal data will be processed in accordance with LNER's Privacy Policy: Privacy Policy | LNER

12. Promoter: LNER, West Offices, Station Rise, York, YO1 6GA.