Welcome to Travel Buddy
Your ticket, on your phone
We’re retiring our old Ticket Wallet app and have replaced it with Travel Buddy.
So it’s now easier than ever to find our best fares and live departure times, plus have all your mobile tickets in one easy place.
Just download the app, book, choose mobile ticket and scan your barcode at the station.
How to start booking and using mobile tickets
Download our Travel Buddy app
Get your train tickets sent directly to your phone for all our calling points across our routes, from Inverness and Aberdeen in the north to London King's Cross in the south as well as the rest of UK. If you're travelling in a group you'll have to go old school and collect paper tickets as mobile tickets aren't available for group bookings.
Travelling with a mobile ticket
If you’re travelling with an mobile ticket, do make sure your phone has lots of juice or you have a charger on you! If you reach your destination with a flat battery and your ticket trapped inside, you risk a penalty fare.
Changing your mobile ticket
If you need to change your mobile tickets, you can do so the same way you would for any Advance ticket bought on our website – just log in to your account and find your ticket in My Bookings, then follow the instructions.
Changing your phone
We all upgrade our phones for shinier new models or have the occasional accident, which from time to time means we need to change our phones. Don’t stress, you won’t lose your mobile ticket. Simply log in to the app on your new phone and then you can move tickets from your old device to your new from within your account. You can also remove your old device from your account if you wish.
Need some help?
Got any questions, or for more information? Get in touch.