LNER Mobile App

Everything you need for your journey in the palm of your hand.

To benefit from the brilliant new features of the LNER app and to join our new loyalty scheme, LNER Perks to get £5 free, simply visit the app store on your device and download our new app!

Already a member of LNER Perks? Download the LNER app to spend your Perks credit.


Available to download on iOS and Android.

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New app, new features

Our app keeps getting better! We’re rolling out further upgrades to our LNER app, which will include improved live journey information. So, keep your eyes peeled for upcoming updates...

Our new loyalty scheme, LNER Perks

Join LNER Perks and get £5 free plus 2% credit back every time you travel with us

New booking experience

Faster, cleaner, easier to use. With no booking fees - ever


Best price

Automatically shows you the cheapest ticket for your journey

Guarantee a seat

Reserve a seat up to 5 minutes before the scheduled departure time.

Live travel reminders

Lets you know of any delays or changes to your journey

Go contactless 

Book and use eTickets on your phone, keeping you safe when you travel

Still using Travel Buddy?

No problem, installing the new app is easy, simply follow our 3 step guide.

Get started by uninstalling the old Travel Buddy app, then downloading the LNER App from the Play Store or App Store

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Frequently asked questions

For more information on what this means for you view the Frequently Asked Questions below.

Will I still be able to access my existing train tickets and booking information in the LNER app?

Can I choose to get my train tickets posted to me through the LNER app?

Can I use promotions when buying tickets through the LNER app?

Can I print my tickets purchased through the LNER app?

What operating systems support the LNER app?

Can I reserve a bike space through the LNER app?

How do I join LNER Perks?

How do I claim the £5 credit when I join LNER Perks?