LNER PERKS

You can join LNER Perks by visiting LNER.co.uk/perks or by downloading our LNER mobile app. You’ll need to sign into your LNER account or create a new one, then click to join LNER Perks. 

When you join, the £5 joining credit will automatically be added to your LNER Perks credit balance.

You can spend your £5 joining credit as either full or part payment for LNER Advance train tickets when booking through our LNER mobile app only.

You cannot donate your £5 joining credit to one of our charity partners, and you cannot use your £5 joining credit to buy a gift eVoucher for friends or family. 

Yes, if you’ve already booked your tickets, you can earn the 2% credit if you join the LNER Perks loyalty scheme within 48 hours of purchasing your tickets. All you need to do is visit LNER.co.uk/perks and join.

Join LNER Perks now

Yes, you can benefit from LNER Perks if you’re a Season Ticket holder, based on the following:

1. Season Tickets must be purchased through LNER.co.uk (desktop website and mobile website) or the LNER mobile app

2. The Season Tickets meets the following qualifying criteria: 

• The Season Ticket is a weekly, monthly or annual ticket
• The journey covered by the Season Ticket is made between qualifying starting and destination stations and is ‘Route: Any Permitted’ . See the eligible routes here
• The Season Ticket is a full price adult ticket (excludes Child tickets)

For monthly and annual Season Tickets, earned credit will be apportioned on a monthly basis, see how we do this here. 

Yes, if you’re on our trains, you can earn 2% credit. You’ll need to download our LNER mobile app, join LNER Perks and follow the process for importing your ticket, using your barcode or ticket collection reference. You’ll be able import your journey using an eTicket, using your ticket collection reference if you collected at the station, or using the barcode on a paper roll ticket.   

You can import tickets provided they meet the following criteria:

• You must be a member of LNER PERKS at the point that ticket is added
• You must have made a seat reservation for the ticket at the point of booking
• You must not have previously added more than one other ticket with the same travel date
• You must not have added more than 15 tickets in the last 7 days
• You must not have added tickets with a combined cost of over £1,000 in the last 7 days.

All LNER journeys are eligible for the earned credit, whether you’re travelling on LNER for all or part of your journey.

You can donate your 2% earned credit when you buy your LNER train tickets on our mobile app or on our website.

You cannot donate your credit retrospectively once the transaction has been completed or when you upload your ticket on the LNER app.

You can spend your 2% earned credit on LNER Advance train tickets booked on our LNER mobile app.

Not at the moment. In the future, you'll be able to gift your LNER Perks earned credit to friends or family by changing your credit into an eVoucher. You’ll need to have a minimum of £10 earned credit to be able to buy a gift eVoucher with your Perks credit. Any eVoucher that is purchased either fully or partially with LNER Perks credits can only be redeemed when booking LNER Advance tickets through the LNER mobile App.

See your LNER Perks balance 

You can find the Terms and Conditions here.