LNER PERKS

Where rewards add up along the way

Join over 750,000 other LNER Perks members and start saving today! Sign in and sign up today and get £5 free credit to spend on LNER journeys straight away plus 2% credit back every time you travel with us.

Sign in or create an LNER account to join LNER Perks today.

Sign in or sign up

It's free and you'll get:

Perk power, the choice is yours

What you do with your 2% credit is up to you:

  • Keep as credit to spend on the LNER app
  • Donate to one of our charity partners
  • Save up credit and feel great when you gift it as an eVoucher to friends or family

Sign in or create an account to join

Exclusive offers for Perks members

Enjoy exclusive savings on things like hotels and days out, plus treats from LNER and our partners.

To access these offers and more offers in the future, sign up to LNER Perks today and download the LNER mobile app.

How to join LNER Perks

Get the best experience with the LNER app

Join our trusted loyalty scheme, LNER Perks in just three easy steps

  1. For the best experience, download or open the LNER app.
  2. Sign in or create an account
  3. Tap to join LNER Perks

You can also join LNER Perks in your Account. Join today to get £5 to spend in the LNER app and start collecting 2% credit on LNER journeys.

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Booked elsewhere? Add an LNER journey

(That's okay, we forgive you!)

If you didn't book direct with us this time don't worry you can still benefit from our new loyalty scheme, LNER Perks. Get £5 free and 2% credit for LNER journeys, when you join LNER Perks.

Plus next time, if you book on the LNER mobile app you'll automatically earn LNER Perks credit and of course you won't pay any booking fees (ever).

How to earn credit if you booked elsewhere

Earn credit for LNER journeys in four easy steps:

  1. Download the LNER app 
  2. Sign in or create an account
  3. Tap to join LNER Perks 
  4. Upload your tickets from the last 7 days to earn 2% credit for your LNER journeys.

More about joining LNER Perks

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Click here for full terms and conditions.

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Our charity partner

Our charity partner, CALM, is close to our hearts. You can choose to donate your 2% credit to this well-deserving cause.

CALM

CALM is the Campaign Against Living Miserably and they’re leading a movement against suicide, the single biggest killer of men under the age of 45 in the UK, through frontline services, national campaigns, and by building communities.

 

Find out more

Got questions about Perks?

Check out our frequently asked questions below for more information on joining, earning and spending!

Our full list of FAQs can be found here.

How do I join LNER Perks?

You can join LNER Perks by visiting LNER.co.uk/perks or by downloading our LNER mobile app. You’ll need to sign into your LNER account or create a new one, then click to join LNER Perks. 

How do I claim the £5 credit when I join LNER Perks?

When you join, the £5 joining credit will automatically be added to your LNER Perks credit balance.

What can I spend my £5 joining credit on?

You can spend your £5 joining credit as part payment for LNER Advance train tickets when booking through our LNER mobile against purchases of £5.15 and over.

You cannot donate your £5 joining credit to one of our charity partners, and you cannot use your £5 joining credit to buy a gift eVoucher for friends or family. 

I’ve already made a booking, can I still join LNER Perks and get my 2% earned credit?

Yes, if you’ve already booked your tickets, you can earn the 2% credit if you join the LNER Perks loyalty scheme within 48 hours of purchasing your tickets. All you need to do is visit LNER.co.uk/perks and join.

Join LNER Perks now

Can I join LNER Perks and earn credit on my Season Ticket?

Yes, you can benefit from LNER Perks if you’re a Season Ticket holder, based on the following:

1. Season Tickets must be purchased through LNER.co.uk (desktop website and mobile website) or the LNER mobile app

2. The Season Tickets meets the following qualifying criteria: 

  • The Season Ticket is a weekly, monthly or annual ticket
  • The journey covered by the Season Ticket is made between qualifying starting and destination stations and is ‘Route: Any Permitted’ . See the eligible routes here
  • The Season Ticket is a full price adult ticket (excludes Child tickets)

For monthly and annual Season Tickets, earned credit will be apportioned on a monthly basis, see how we do this here

Can I still get the 2% earned credit if I don’t book direct with LNER?

Yes, if you’re on our trains, you can earn 2% credit. You’ll need to download our LNER mobile app, join LNER Perks and follow the process for importing your ticket, using your barcode or ticket collection reference. You’ll be able import your journey using an eTicket, using your ticket collection reference if you collected at the station, or using the barcode on a paper roll ticket.   

You can import tickets provided they meet the following criteria:

  • You must be a member of LNER PERKS at the point that ticket is added
  • You must have made a seat reservation for the ticket at the point of booking
  • You must not have previously added more than one other ticket with the same travel date
  • You must not have added more than 15 tickets in the last 7 days
  • You must not have added tickets with a combined cost of over £1,000 in the last 7 days.

 

 

 

 

What journeys are eligible for the 2% credit?

All LNER journeys are eligible for the earned credit, whether you’re travelling on LNER for all or part of your journey.

Can I gift my LNER Perks credit to someone else?

Yes, you can gift your LNER Perks earned credit to friends or family by changing your credit into an eVoucher. You’ll need to have a minimum of £10 earned credit to be able to buy a gift eVoucher with your Perks credit and you can only spend this eVoucher on the LNER mobile App.

See your LNER Perks balance 

What can I spend my 2% earned credit on?

You can spend your 2% earned credit on LNER Advance train tickets booked on our LNER mobile app.

I can’t see any offers in the LNER app, how do I get access?

You must be a member of LNER Perks to see our exclusive offers. Simply join LNER Perks today and open or download our mobile app, and you’ll see your available offers.

Join LNER Perks

My offers aren’t showing up in the LNER app

We’re really sorry if you’re not seeing your offers, please check back later and if the problem persists, please contact us here. 

My promo code / QR code doesn’t work

If your promo code or QR code isn’t working, please refer to the individual offer terms and conditions which will detail what to do in this instance. These Terms and Conditions can be found in our mobile app, in the offer promotion. If you cannot find what you are looking for, please contact us here.

I’m on an older version of the app, should I update?

We recommend keeping your app up to date, so you don’t miss out on important bug fixes and new features! Updating to the latest version of the LNER App is easy, simply visit the App Store on iOS or the Google Play store on Android. We support Android 13, 12, 11 and 10 and iOS 16, 15, 14. 

App users on a version below 4.23.0, should update their app to keep receiving push notifications.

Information correct as of 13 June 2023. 

A note on your privacy

By joining LNER Perks, you agree to receiving loyalty communications and you accept the Terms & Conditions and the updated Privacy Policy.

Service updates