Introducing our new Simpler Tickets

Find information about each of our ticket types here, and how our new Simpler Tickets takes the confusion out of booking your journey.

Simpler Tickets. Better Value

We're making it easier to buy the cheapest ticket for your journey.

Since 11 June, after a successful trial, we have removed return tickets from most LNER journeys. Our simplified tickets make it easier to find the best value ticket for your journey.

This new simplified ticket structure allows customers to buy a single ticket for each leg of their journey. By removing the outdated practice where a single ticket can cost just a little less than a return ticket, giving customers better value fares, a return journey would never cost more than two single tickets.

Single tickets will also help reduce overcrowding, making more seat reservations available for those that want one

Please note, you can still see and be able to purchase return tickets available for other train operators, as well as a small number of LNER journeys.

Our simplified tickets

Advance Single

For travel on a specific train at a specific time. This will be the most cost-effective option for future travel.

Off-Peak/Super Off-Peak

For travel on any trains outside of peak travel times on your chosen day of travel. In Standard, there may be Super Off-Peak or Off-Peak Single tickets available depending on your route and in First Class, Off-Peak Single tickets may be available. These offer the most flexible value in Standard and First Class.

Anytime Single

Our most flexible ticket, for travel on any train at any time on your chosen route and day of travel. It's slightly more expensive, but you'll have the most choice of when to travel.

FAQs

What is happening to make tickets simpler?

We understand that rail travel can sometimes be confusing which is why we are committed to making tickets as simple as possible. Following customer feedback to our initial pilot, we are simplifying tickets across our route.

Since 11 June, we have removed most return tickets as an option to buy for LNER managed journeys. You will be able to mix and match rail tickets to get the best value and flexibility for your journey.

Please note, you can still see and be able to purchase return tickets available for other train operators, as well as a small number of LNER journeys.

What are the changes to ticket types?

When buying LNER tickets, you will no longer be able to purhase Return tickets for the majority of LNER journeys. Instead you can choose from the following single tickets in both Standard and First Class.

Advance Single
For travel on a specific train at a specific time

Off-Peak/Super Off-Peak Single
For travel on any less busy train outside of peak travel times (in First Class it is called an Off-Peak Single)

Anytime Single
For travel on any train at any time

Please note, you will still see and be able to purchase Return tickets available for other train operators, as well as a small number of LNER journeys.

Why are the return tickets changing?

We know from your feedback that choosing rail tickets can be confusing. So for us at LNER, it is important to make choosing rail tickets simpler for everyone.

With most return tickets on LNER journeys being removed, you need one single ticket for each leg of your journey. This means you can enjoy excellent value tickets in advance, and flexible travel options for last-minute journeys.

Tickets and Savings

Will I need to make a separate seat reservation?

Single tickets usually come with an automatic seat reservation but we advise to check in advance of travel. Flexible single tickets (Off-Peak and Anytime) can be changed for free up to five minutes before your scheduled departure from each station via our reservation tool online or by using the LNER App, if purchased online.

Other ticket options

View all ticket options

More information

Service updates