Does the station have cycle storage?
Cycles are popular in York and you’ll find 626 storage spaces which includes 80 secure stands. Shelter will keep the weather away from your bike and CCTV will discourage thieves.
York
Address
York station
Station Road
York
North Yorkshire
YO24 1AB
Station Road
York
North Yorkshire
YO24 1AB
We’re making York Station even better!
The York station upgrade work is now complete and customers can enjoy our newly refurbished toilets and new First Class lounge!
Station information
Facilities
Staffing level
Full time
Cash Machines
Located on concourse
Baby Changing
Cafe/Bar
Various coffee shops , food outlets, supermarkets and shops available for refreshments and shopping
Self-Service Fastticket
Accessibility
Step Free Access
This station has step free access to all platforms.
This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
Lifts and level access to all platforms. Lift available from station concourse (platform 3) to platforms 5 -11. Customer assistance available 'Call for Aid' button by taxi rank at front of station. No level access to National Rail Museum via platforms 10/11, exit at front of station and around Station Hotel.
Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.
Accessible Ticket Machines
Accessible machines are available on the main concourse
Accessible Booking Office Counter
Available during Travel Centre opening times
Staff Help Available
Opening hours
- Monday - Sunday
- 24 Hours a Day
- Monday - Friday
- 24 Hours a Day
- Saturday
- 24 Hours a Day
- Sunday
- 24 Hours a Day
When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
Seated Area
Customer Help Points
Located at the front of the Station
Waiting Room
Opening hours
- Monday - Sunday
- 06:00 - 22:00
This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Waiting Room opening hours are at all times that the station is open
Toilets
The Ladies toilets are located in the Main Concourse and in the Waiting Room between Platforms 7 and 9. The Gents toilet is adjacent to Platform 2 and between Platforms 8 and 9. The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a RADAR key. A RADAR key is available from station staff. Toilet opening hours are at all times that the station is open.
Wheelchairs Available
Ramp For Train Access
Induction Loop
Impaired Mobility Set Down
Car Parking
Car Parking
Station Car Park
Spaces - 604
Charges
Off-peak: £6.75
Per Hour: £N/A
Per Day: £17.50
Weekly: £70.00
Monthly: £N/A
Three Months: £N/A
Six Months: £N/A
Annual: £1925.00
Charges
Off-peak: £6.75
Per Hour: £N/A
Per Day: £17.50
Weekly: £70.00
Monthly: £N/A
Three Months: £N/A
Six Months: £N/A
Annual: £1925.00
Station Short Stay Car Park
Spaces - 30
Charges
Off-peak: £N/A
Per Hour: £2.00
Per Day: £N/A
Weekly: £N/A
Monthly: £N/A
Three Months: £N/A
Six Months: £N/A
Annual: £N/A
Charges
Off-peak: £N/A
Per Hour: £2.00
Per Day: £N/A
Weekly: £N/A
Monthly: £N/A
Three Months: £N/A
Six Months: £N/A
Annual: £N/A
Transport
Bus/Travel link
Information to plan your onward journey is available in a printable format here
Taxi Rank
York is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operator who accept bookings:
Station Taxis 01904 623 332
First Class
First Class Lounge
Opening hours
- Monday - Saturday
- 06:00 - 20:00
- Sunday
- 08:00 - 19:00
Location: On Platform 3.
Tickets Accepted in LNER First Class Lounge:
- Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
- Any First Class Anytime ticket valid for travel on the LNER route
- Any LNER First Class packages
- First Advance (routed LNER & connections)
- LNER First Class Reader Offer (routed LNER & connections)
- LNER First Class Flat Fare (routed LNER & connections)
- LNER Rewards First Class Leisure Single (routed LNER & connections)
- LNER Self-Print First Class Upgrade voucher (routed LNER & connections)
- Inclusive Tour Tickets (eg. Superbreak)
- Weekend First
Assistance dogs and other well behaved dogs on leads will be permitted in all LNER First Class Lounges
Facilities: Toilets, TV, charging points for mobile phones, screens with updated train information.
Wi-Fi: Yes
Showers: No
Travel centre opening hours
- Monday - Friday
- 06:00 - 20:00
- Saturday
- 06:00 - 20:00
- Sunday
- 08:00 - 19:00
On main concourse.