Does the station have cycle storage?
Cycles are popular in York and you’ll find 626 storage spaces which includes 80 secure stands. Shelter will keep the weather away from your bike and CCTV will discourage thieves.
The York station upgrade work is now complete and customers can enjoy our newly refurbished toilets and new First Class lounge!
This station has step free access to all platforms.
This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
Lifts and level access to all platforms. Lift available from station concourse (platform 3) to platforms 5 -11. Customer assistance available 'Call for Aid' button by taxi rank at front of station. No level access to National Rail Museum via platforms 10/11, exit at front of station and around Station Hotel.
Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.
Accessible machines are available on the main concourse
Available during Travel Centre opening times
Located at the front of the Station
This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Waiting Room opening hours are at all times that the station is open
Information to plan your onward journey is available in a printable format here
York is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operator who accept bookings:
Station Taxis 01904 623 332
Opening hours
Location: On Platform 3.
Tickets Accepted in LNER First Class Lounge:
Assistance dogs and other well behaved dogs on leads will be permitted in all LNER First Class Lounges
Facilities: Toilets, TV, charging points for mobile phones, screens with updated train information.
Wi-Fi: Yes
Showers: No
On main concourse.