Northallerton

Address

Northallerton station
Boroughbridge Road
Northallerton
North Yorkshire
DL7 8AN

Station information

Facilities

Staffing level

Part time

Cafe/Bar

Self-Service Fastticket

Accessibility

Step Free Access

Step free access is available throughout the station, however customers should note that ramps are steep, and as such assistance cannot be provided for manual wheelchair users via the subway or to/from Platform 1. Station wheelchairs are not available at this location. This station is partially staffed. The station staffing hours are: Monday to Saturday: 05:15 - 19:45 Sunday: 09:00 - 19:45 Station staff can provide assistance throughout the station (as per the exceptions outlined above), and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff no less than 20 minutes prior to the departure time of their train. Assistance can be requested in advance by contacting the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay). Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.

Accessible Ticket Machines

The self service ticket machine for purchasing tickets for travel today and collection of pre-paid tickets is located in the subway. 

Accessible Booking Office Counter

Staff Help Available

Opening hours
Monday - Friday
05:30 - 18:30
Saturday
05:30 - 18:30
Sunday
09:00 - 18:30

Seated Area

Customer Help Points

Help Points are available on both platforms and adjacent to the Ticket Office to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.  

Waiting Room

Waiting Rooms are available on both platforms during the times that the station is staffed. Outside these hours shelters are available on both platforms. 

Toilets

The toilets are located in the Station Building. The National key toilets are located in the Station Building; these toilets are operated by a radar key.

Ramp For Train Access

Induction Loop

Impaired Mobility Set Down

Car Parking

Car Parking

Station Car Park

Spaces - 131
Charges
Off-peak: £N/A
Per Hour: £N/A
Per Day: £4.80
Weekly: £22.00
Monthly: £68.00
Three Months: £182.00
Six Months: £N/A
Annual: £545.00

Transport

Bus/Travel link

Information to plan your onward journey is available in a printable format here

Taxi Rank

The nearest taxi rank is adjacent to the ticket office.

Travel centre opening hours

Monday
05:30 - 18:30
Sunday
09:00 - 18:30

The ticket office is located by the main car park and not on the station platforms. 

Live departures

* denotes a mandatory field
Live departures

Live arrivals

Live arrivals

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