Edinburgh station
Princes Street

Station information


Staffing level

Full time

Cash Machines

Located on concourse Located by the ticket office

Baby Changing

Female toilets,Male toilets,


Coffee shop Public House/Bar Food outlet (Seating available)

Left Luggage

Self-Service Fastticket


Step Free Access

There is step free access to all parts of the station with lifts and escalators giving access to the platforms

Staff Help Available

Opening hours
Monday - Friday
04:00 - 00:45
04:00 - 00:45
06:00 - 00:45

Assistance is available from welcome hosts, the travel centre, and the mobility assistance office as well as the customer information point in the main concourse.

The Mobility Assistance Room is located opposite platform 4.

Customer Help Points

There is a Customer Information Point in the Main Concourse opposite the main departure boards.

Waiting Room


Wheelchairs Available

Ramp For Train Access

Induction Loop

Impaired Mobility Set Down

A drop off area is located at Calton Road, an assistance call point is located beside the lift.

Assistance is available to and from platforms, please call in advance to use this service. Please contact customer services of the relevant train operator:

  • LNER - 03457 225 333
  • Avanti West Coast - 03453280253
  • ScotRail - 0845 6015 929

Car Parking

Car Parking

New Street: Long Stay

Spaces - 617
Off-peak: £N/A
Per Hour: £N/A
Per Day: £N/A
Weekly: £N/A
Monthly: £N/A
Three Months: £N/A
Six Months: £N/A
Annual: £N/A

To book online parking see http://www.trainstationparking.co.uk/ 


Bus/Travel link

Buses can be found on Princess Street exit 1. Lothian Buses provide a network of daily and frequent bus services around the city. For details please visit: www.lothianbuses.com

All Lothian buses are accessible and can be lowered to give step free access and have a dedicated mobility space.

Buy an Edinburgh PLUSBUS ticket with you train ticket, for unlimited bus travel around the whole of Edinburgh. For details please visit: www.plusbus.info

Edinburgh Tram stop can be found just outside the station entrance. The tram route runs from Edinburgh Airport to York Place in the City Centre. For full details please visit: www.edinburghtrams.com

Taxi Rank

Nearest Taxi Ranks are on Market St and Waverley Bridge outside the station.

First Class

First Class Lounge

Opening Hours


  • Mon-Fri: 06:30-21:00
  • Sat: 09:00-17:30
  • Sun: 09:45-19:00


LNER lounge is opposite platform 4

Tickets Accepted in LNER First Class Lounge

  • Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
  • Any First Class Anytime ticket valid for travel on the LNER route
  • Any LNER First Class packages
  • First Advance (routed LNER & connections)
  • Caledonian Sleeper First Class

Restricted tickets
All First Class tickets valid only on other train operators

Assistance dogs and other well behaved dogs on leads will be permitted in all LNER First Class Lounges.


Toilets, Meeting rooms, TV, newspapers, screens with updated train information, telephone


Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits




Accessible showers are currently unavailable due to refurbishment.

Travel centre opening hours

Monday - Friday
06:00 - 22:00
06:00 - 22:00
07:00 - 22:00

In the Travel Centre

Live departures

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Live departures

Live arrivals

Live arrivals

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