Darlington
Address
Darlington station
Bank Top
Darlington
County Durham
DL1 4AA
Bank Top
Darlington
County Durham
DL1 4AA
Station information
Facilities
Staffing level
Full time
Cash Machines
Baby Changing
Cafe/Bar
Coffee shop, WHSmiths and Café available for refreshments
Self-Service Fastticket
Accessibility
Step Free Access
This station has step free access to all platforms.
This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
Darlington has a RNIB 'Map for All' located at the main entrance, adjacent to the taxi rank and accessible parking. Access to the platforms via the Victoria Road entrance is via a steep ramp.
Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.
Accessible Ticket Machines
Accessible Booking Office Counter
Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window
Staff Help Available
Opening hours
- Monday - Friday
- 24 Hours a Day
- Saturday
- 06:00 - 23:59
- Sunday
- 24 Hours a Day
When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point on platform 4. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
Seated Area
Waiting Room
Opening hours
- Monday - Friday
- 05:00 - 22:45
- Saturday
- 05:00 - 22:45
- Sunday
- 07:30 - 22:45
This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Waiting Room opening hours
Monday to Saturday - 06:00 - 22:45
Sunday 09:00 - 22:45
Toilets
The toilets are located on the Main Concourse; these toilets can be accessed from all platforms. The National key toilets are adjacent to Platform 2; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Reception on Platform 1 upon request. Toilet opening hours are at all times that the station is open.
Wheelchairs Available
Ramp For Train Access
Induction Loop
Impaired Mobility Set Down
Car Parking
Car Parking
Station Car Park
Spaces - 382
Charges
Off-peak: £6.25
Per Hour: £N/A
Per Day: £12.50
Weekly: £50.00
Monthly: £N/A
Three Months: £N/A
Six Months: £N/A
Annual: £1375.00
Friday - Monday long weekend parking - £12.00, purchase tickets on the day
Charges
Off-peak: £6.25
Per Hour: £N/A
Per Day: £12.50
Weekly: £50.00
Monthly: £N/A
Three Months: £N/A
Six Months: £N/A
Annual: £1375.00
Friday - Monday long weekend parking - £12.00, purchase tickets on the day
Transport
Bus/Travel link
Information to plan your onward journey is available in a printable format here
Taxi Rank
Darlington is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operator who accept bookings is:
Station Taxis 01325 468 888
First Class
First Class Lounge
Opening hours
-
Monday - Friday 06:00 - 20:00
Saturday 06:00 - 20:00
Sunday 08:00 - 20:00
Located
Platform 1
Assistance dogs and other well behaved dogs on leads will be permitted in all LNER First Class Lounges
Tickets Accepted
- Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
- Any First Class Anytime ticket valid for travel on the East Coast route
- Any LNER First Class packages
- LNER First Advance (routed LNER/LNER & Connections)
- LNER First Class Reader Offer (routed LNER/LNER & Connections)
- LNER First Class Flat Fare (routed LNER/LNER & Connections)
- LNER Self Print First Class Upgrade voucher (routed LNER/LNER & Connections)
- Inclusive Tour Tickets
- Weekend First
Tickets Not Accepted
- All First Class tickets valid only on other train operators, including Caledonian Sleepers
Facilities
Toilets, TV, newspapers
Refreshments
Complimentary: water/ biscuits
Wi-Fi
Yes
Showers
No
Travel centre opening hours
- Monday - Friday
- 06:00 - 19:00
- Saturday
- 07:00 - 19:00
- Sunday
- 08:00 - 18:00
Three machines outside the travel centre and one machine inside the travel centre.