York to Leeds

Tickets are usually sent out within 24 hours of a booking. If you're worried about your tickets or you've still not received them the day before you travel get in touch by email. If you could include your booking reference, it'll really help us out.

To find out the best way to travel between stations in London, take a look at Transport for London where you can plan your route across London by Tube, bus, taxi, or on foot if you’d like a healthier option.

If your journey requires you to cross London to continue to your destination, then your ticket should include the cost of the transfer. If London's your destination, you can still add any ticket or travelcard to your journey. Find out more here.

Face coverings on public transport is mandatory in England and Scotland unless exempt. Otherwise you could be fined £200. 

• Please wear your face covering in stations and onboard our trains, unless you are exempt
• The face covering could be a scarf or other form of material that could catch droplets coming from the mouth or nose
•  For exemptions in England click here, and exemptions in Scotland click here
• The £200 fine is for the first offence, the fine will then double for each additional offence up to a maximum of £6400.

We're excited to welcome you back onboard our trains. With our Covid Aware safe travel pledge, you can book and travel with confidence, when you're ready.

We know that travelling on long journeys can be overwhelming. We have:

• Made our ticket change policy flexible
• Increased our onboard and station cleaning
• Introduced reservation-only travel so that each customer has a socially distanced seat.

We're here to welcome you onboard, when you're ready to travel.

Our safe travel pledge