LNER selects startups to help set new standards for rail travel

28/05/20

LNER will be working with five of the most innovative startups around the world to accelerate new projects to improve rail travel in the UK.

The accelerator projects are part of LNER’s ground-breaking innovation programme, LNER FutureLabs. Startups were invited to pitch their pioneering ideas in three key areas; More Journeys, More Often, Personalised Customer Experience and Responsible Business.

Following two consecutive pitch days with startups from around the world – all held via Microsoft Teams – the panel selected five successful start-ups to take forward:

  • QikServe, from Edinburgh, will be using their experience of digital self-service technology to help deliver an ‘at seat’ personalised customer experience
  • Skignz, a global leader in augmented reality based in Middlesbrough, will be looking at how to create a personalised mapping and information experience for customers at and nearby LNER stations
  • iomob, based in Barcelona, will aim to encourage more people to travel by train through the use of technology that supports better mobility
  • Green City Solutions, from Berlin, will be working to provide clean air and healthy spaces for customers as part of LNER’s Responsible Business plan
  • Sirenum will also be looking at the area of Responsible Business through advanced systems management from their headquarters in London.  

Danny Gonzalez, Chief Digital and Innovation Officer at LNER, said: “It was fantastic to hear from startups from as far away as North America and the Middle East about how they would apply their innovative approaches to the UK rail industry. 

“There was tough competition, but we have selected five startups that will now move onto the next stage of the accelerator programme and to see some of the ideas start to come to life. They certainly have the potential to make a real difference to the lives of our customers, communities and colleagues.” 

From next week the five successful start-ups will receive unprecedented access to LNER’s live operational environments and one-to-one mentoring from senior team members as they develop their proof of concepts. A Demo Day will then be held in Central London in September. 

To find out more about LNER FutureLabs, visit www.lnerfuturelabs.co.uk.

Latest News

View all

LNER Customers Stocking Up On Christmas Tickets

23/11/21

London North Eastern Railway (LNER) is urging customers to book their Christmas tickets now to secure their seats, following a strong surge in bookings over the festive season.

It's Destination Christmas As LNER Offers Customers A Magical Experience

12/11/21

London North Eastern Railway (LNER) is proud to announce its first Christmas Fayre Event, where customers can travel in luxury to a truly magical festive destination. The exclusive event on Friday 10th December 2021, in conjunction with Visit Harrogate, offers people the chance to experience LNER’s legendary hospitality onboard its new high-speed Azuma fleet as they travel from London King’s Cross, Stevenage and Grantham direct to the famous Yorkshire spa town of Harrogate, renowned for its Christmas fayres, boutique shops and restaurants.

Lack Of Knowledge Of The Benefits Of Rail Travel Are Harming Efforts To Achieve Net Zero

09/11/21

Only 25 per cent of people recognise that rail is the cheapest mode of transport when booked four weeks in advance and less than 10 per cent recognise how much better rail is for the environment when compared to aviation and car travel, new research has revealed.