Free and friendly Wi-Fi with LNER

15/10/19

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London North Eastern Railway (LNER) onboard and station Wi-Fi has become Friendly Wi-Fi certified.

Launched in 2014, Friendly Wi-Fi is the government-initiated safe certification standard for public Wi-Fi. It certifies that the Wi-Fi has filters in place that prevent users from accessing pornography and webpages known by the Internet Watch Foundation to host indecent images of children and advertisements or links to such content. 

Claire Ansley, LNER Customer Experience Director, said: “Whether you’re travelling to a meeting or simply going to visit family, we understand how important it is to stay connected. Having introduced free Wi-Fi for all our passengers earlier in the year, it was important for us to also ensure that the service was safe and secure. We’re therefore very happy to become Friendly Wi-Fi certified and to give our passengers confidence in using our Wi-Fi connection.”

At the start of the year, LNER made the move to make Wi-Fi free for all passengers. This is the latest move by the long-distance operator to provide a great customer experience to their passengers through the provision of a safe and reliable connection.

John Carr, OBE, Secretary of the UK’s Children's Charities Coalition on Internet Safety supports LNER’s decision to become Friendly Wi-Fi certified. She said: “Widespread use of mobile phones on public transport provides more opportunities for the viewing of indecent material in an environment where children and families can be present.  I applaud the proactive move by LNER to ensure that they are protecting their passengers and striving to create a safe online experience on their trains.”G

Beverley Smith, Director, Friendly Wi-Fi, was thrilled with the announcement: “LNER joined Friendly Wi-Fi at a time where Ministers are urging public transport companies to ensure that they are blocking access to indecent material and become certified. This is a proactive step taken by LNER and shows their commitment to online safety. It is great to see that parents have the reassurance that when travelling with LNER, they can enjoy their journey knowing that their children won’t be exposed to anything inappropriate. It is such a positive move by LNER and for this sector. “

LNER passengers will be made aware of the Friendly Wi-Fi safety measures via the Wi-Fi landing page and further details are available here.

Friendly Wi-Fi

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