Unlocking King's Cross station
More trains and quicker journeys will be unlocked by Network Rail’s planned work to untangle the tracks outside London King’s Cross train station.
When these works are complete we will be able to run over 25% more trains into and out of the station every day.
What work is being carried out?
While the station itself was modernised in 2012, the existing track and signalling layout has not been improved since it was installed over 40 years ago.
Network Rail are renewing the track, overhead wires and signalling on the approach to the station; and the track is being re-laid in a new layout, with a disused tunnel being reopened, allowing for six tracks into the station instead of the current four.
For more information visit the Network Rail website here.
Will trains be impacted?
The planned engineering works that took place over the August bank holiday were completed successfully. The next planned engineering works are scheduled for late January 2020.
Dates affected by works
Trains have returned to normal service following the London King's Cross station closure and the successful completion of Network Rail's planned engineering works. The next planned engineering dates will take place from January 2020.
Reserving a seat with your ticket
Our trains will be very busy during the planned engineering works because we have a reduced number of trains. We strongly recommend that you book in advance and reserve a seat.
LNER Advance tickets come with a compulsory seat reservation, but flexible tickets like Off-Peak, Super Off-Peak and Anytime tickets don’t. The good news is that it’s completely free to reserve a seat. Just remember to request one when you buy your ticket to ensure you don't end up standing or on a later train during these weekends.
How to reserve a seat
When you book an Advance ticket with us you'll have a seat reservation included. For all other ticket types it's best to check you reserved your seat when you were booking your ticket.
You can add a seat reservation to your booking by visiting your local LNER station or by calling our customer services team on 03457 225 333.
Need extra help? Our Assisted Travel team are on hand to help
You can call the team on the number below or complete the online form if you need:
- Advice at the stations you want to use
- Help planning the best route and buying tickets
- Assistance for when you arrive at the station, change trains or reach your destination
- Or reserved seats, including wheelchair spaces and priority seats for extra legroom.
Please contact the Assisted Travel team:
- Telephone 03457 225 225, option 3
- Text rely service 18001 03457 225 225
- Fill in the online form here.
Phone lines are open Monday to Saturday from 8am - 8pm and Sunday 10am- 8pm