FAQs

I'm having problems accessing the Wi-Fi on my LNER train. What should I do?

 

Most mobile devices try to access Wi-Fi straight away. Here's how to get it working: 

1) Select the 'LNER-WiFi' network when a prompt pops up (or find it in your Wi-Fi settings) 

2) Launch your internet browser and you should find yourself on the LNER WI-Fi page where you can log on to the service.

3) Enjoy browsing!

If that doesn't work, take a look at our downloadable Wi-Fi User Guide

And if that still doesn't sort it, our Wi-Fi Support team are happy to help. Just give them a call on 01163 66 33 36 or email your query to wifi@lner.co.uk.