Unpaid Fare Notice – Online Payment

This page is for the payment of an Unpaid Fare Notice (UFN) issued by LNER.

In order to pay your UFN you will need:

  • The reference number printed on the notice.
  • A valid payment card.

For UFNs issued on or prior to 10 September 2019 - Payments are processed by Revenue Protection Support Services (RPSS). Please click on the link below to be taken to the RPSS payment site.

RPSS payments site

For UFNs issued after 10 September 2019 – Payments are processed by London North Eastern Railway (LNER). Please click on the link below to be taken to the LNER payment site.

LNER payments site

Payments can be made by a card holder other than the person named on the UFN.  

Please note:

You can only make payments online by paying the full amount due as shown, including any administration fees. Unless and until your full payment has been received and cleared, the debt remains outstanding and administration fees can be added to cover the costs of any necessary debt recovery actions.

LNER has a Revenue Protection Policy, which can be found here