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Freedom of Information

What is the Freedom of Information Act?

As a public authority, London North Eastern Railway is subject to the Freedom of Information Act 2000 (FOIA) and the Environmental Information Regulations 2004 (EIR).

This means that any person has the right to ask us for any recorded information we hold and have that information provided to them unless specific limited exemptions or exceptions outlined in the FOIA or EIR apply.

You can submit a Freedom of Information request to LNER by email to: FOI.LNER@dftoperator.co.uk

Frequently requested information

Here is some of our most frequently requested information

  • Voice announcements

    Requests for information regarding our voice announcements can be found on "What do they know"

    See more
  • Unit diagrams

    We are currently working on this information and will provide a link to it soon.

Useful information