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70min Flex (Semi-flexible) tickets
A new ticket type that makes travelling by train a little simpler.
As part of our Simpler Fares pilot, we have introduced a new, widely available Semi-Flexible fare that gives customers the freedom to either travel as booked, or to start the journey up to 70 minutes earlier or later.
From Summer 2025, we've expanded the pilot bringing in more stations in the London area, as well as extending the validity of the new 70min Flex tickets to services of other operators that provide vital connecting services to and from these stations. This includes Northern, TransPennine Express, CrossCountry, ScotRail, Govia Thameslink and Transport for London.
On these routes, Off-Peak and Super Off-Peak tickets will no longer be available, but you'll still be able to access Advance and Anytime tickets. The 70min Flex may not always be shown alongside the Advance
Like Fixed Advance tickets, you also get a guaranteed seat on your booked train with a 70min Flex. If your plans change, it’s easy to swap your ticket in ‘My Account’ on the LNER website or the LNER App. You’ll be shown all other valid trains and can swap at the click of a button. If you’re not online, board any valid train and find an available seat.
You will be able to purchase and utilise the Semi-Flexible 70min Flex fare (where available) for a journey between one of the pilot route stations in the North and one of the pilot route stations around London.
For the full list, view our route map.
What are the advantages?
The 70min Flex comes with a guaranteed seat reservation on the chosen LNER train(s) during booking.
These tickets offer the freedom to start the journey up to 70 minutes earlier or later than booked, travelling with LNER for the main leg of the journey.
LNER direct customers can swap their booked journey in ‘My Account’ at LNER.co.uk or on the LNER App
70min Flex tickets FAQs
Are 70min Flex tickets refundable?
Are 70min Flex tickets refundable?
70min Flex tickets are not refundable. However you can either travel as booked, or start the journey up to 70 minutes earlier or later free of charge.
If you need to change your journey to another train outside of 70 minutes before or after your originally booked journey, a £10 admin fee will apply.
Please check our refunds page to see more information about our refund policy.
Can I change my 70min Flex ticket?
Can I change my 70min Flex ticket?
70min flex tickets offer more flexibility than an Advance ticket. You can use them to travel as booked, or to start the journey up to 70 minutes earlier or later.
You can change your seat reservations in My account on the LNER app so you can enjoy your journey in comfort. If you're not able to get on the app, you can sign into your account on the LNER website and go to 'My account' to edit your seat reservation.
If you’re not online, board any valid train and find an available seat.
If you want to change it outside of your 70 minute flex window, they can be changed to another train or date, but this includes a £10 admin fee plus any extra if your new ticket costs more.
If you think you need more flexibility, take a look at our Anytime tickets.
To change your 70min Flex ticket, visit our refunds page.
When can I buy a 70min Flex ticket?
When can I buy a 70min Flex ticket?
70min Flex tickets can usually be bought up to 12 weeks before your date of travel. Sometimes we'll release tickets further in advance and other times certain dates may be available to purchase later due to engineering. Check if your planned date is available and create a ticket alert.
You can also buy a Fixed ticket up to 5 minutes before a train's scheduled departure time subject to availability.
Can I get a Railcard discount on 70min Flex tickets?
Can I get a Railcard discount on 70min Flex tickets?
Yes, you can get a Railcard discount when booking a 70min Flex ticket. Just add your Railcard during your booking.
Don't have a Railcard? Find out which Railcard is right for you and buy one today and save 1/3 on train tickets.
Can I buy a First Class 70min Flex ticket?
Can I buy a First Class 70min Flex ticket?
Yes, subject to availability. If travelling with LNER, First Class 70min Flex tickets also let you use any of our First Class lounges for free.
What if I have Passenger Assistance and I decide to flex with the 70min Flex?
What if I have Passenger Assistance and I decide to flex with the 70min Flex?
If you use your 70min Flex on a different train from your original booking, you will need to rebook passenger assistance if possible and speak to one of our colleagues at the station to ensure they can help you. We recommend arriving at the station a little earlier than your new departure time to ensure our colleagues can assist.
How does 70min Flex work if there's disruption?
How does 70min Flex work if there's disruption?
Your 70min Flex ticket will work the same as usual in disruption. Your 70min Flex applies to the planned departure date and time, so even if your intended train is outside of the 70min Flex window (due to disruption), you can still board as normal.
If there is major disruption and there are no trains running within your 70min Flex window, you will likely be advised to board the next available train.
