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£10 Perks credit for you, £10 Perks credit for them!
It's a win win.
Follow these three easy steps to refer a friend:
LNER Perks Members can now refer a friend. This is a brilliant way for us to thank you and for you to introduce your friend to Perks! The best part is that you both get £10 credit which you can spend on a journey exploring the beautiful east coast.
Step 1
Click the link below to visit your sharing dashboard and share a link with your friend.
Your accountStep 2
Your friend just needs to Join LNER Perks, make a booking, and travel with us.
*Minimum £30 spend.
Step 3
Once your friend has travelled you both receive £10 Perks credit! Then you can spend it on your next LNER booking.
*Normal T&Cs apply.
Step 1
Click the link below to visit your sharing dashboard and share a link with your friend.
Your accountStep 2
Your friend just needs to Join LNER Perks, make a booking, and travel with us.
*Minimum £30 spend.
Step 3
Once your friend has travelled you both receive £10 Perks credit! Then you can spend it on your next LNER booking.
*Normal T&Cs apply.
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Why join LNER Perks?
Join over one million other LNER Perks members and start saving today!
Sign in and sign up today, and get £5 free credit to spend on LNER journeys straight away and 2% credit back every time you travel with us.
Plus, if you refer a friend you will both receive an extra £10 credit as a thank you for recommending us. Bonus! So what are you waiting for?
Join LNER Perks£5 credit
As a thank you, we’ll give you £5 credit as soon as you join – as a thank you for joining.
2% back
If you're on our trains you will earn 2% credit for every £1 you spend. Save it, gift it, donate it - the choice is yours!
Exclusive perks
Enjoy exclusive savings on things like hotels and days out. Plus you'll get little treats from LNER and our partners along the way.
Win
Get involved in our monthly competitions, just for you from LNER and our partners.
£5 credit
As a thank you, we’ll give you £5 credit as soon as you join – as a thank you for joining.
2% back
If you're on our trains you will earn 2% credit for every £1 you spend. Save it, gift it, donate it - the choice is yours!
Exclusive perks
Enjoy exclusive savings on things like hotels and days out. Plus you'll get little treats from LNER and our partners along the way.
Win
Get involved in our monthly competitions, just for you from LNER and our partners.
LNER Perks Refer a friend FAQs
How long will the £10 Perks credit last?
How long will the £10 Perks credit last?
Your £10 credit will be valid for 24 months. This is the same as your £5 joining credit and any 2% credit earned on tickets.
Is there a limit on how many people I can refer?
Is there a limit on how many people I can refer?
You can refer 25 friends/family within 12 months. You cannot refer more than 10 people in 24 hours.
What is refer a friend and how can I refer?
What is refer a friend and how can I refer?
Refer a friend is a new benefit of LNER Perks, which allows you to be rewarded for recommending LNER to your friend.
To ‘refer a friend’ you must be a member of LNER Perks and you can then share your Referral link or name/email address with a friend or family member who meets the requirements of a ‘Referred friend’
A ‘Referred friend’ is someone who isn’t a member of LNER Perks and joins the scheme via a referral link provided by an existing member of the scheme. They must join before making their first purchase.
How do I join LNER Perks?
How do I join LNER Perks?
You can join LNER Perks by visiting LNER.co.uk/perks or by downloading our LNER mobile app. You’ll need to sign into your LNER account or create a new one, then click to join LNER Perks.
What reward is available for me and my referred friend?
What reward is available for me and my referred friend?
You and your friend will receive £10 of Perks credit. You will only receive this credit once your friend has made an eligible journey and 28 days since the date of travel has passed.
An eligible journey is an LNER booking worth £30 or more.
How do I share the refer a friend scheme with my friends and family?
How do I share the refer a friend scheme with my friends and family?
You can refer a friend by going to your account area within Perks on the app and website. Once you click ‘Refer a Friend’ you’ll see a list of your previous referrals and an opportunity to generate a new link to share with your friends and family. Happy referring!
When will I receive my £10 credit?
When will I receive my £10 credit?
To receive your £10 credit, your friend will need to make an eligible booking and travel with LNER.
You will both receive your £10 credit up to 28 days after your friend has travelled with LNER.
An eligible booking is a booking of over £30.
What is an eligible booking that my friend will need to make?
What is an eligible booking that my friend will need to make?
An ‘eligible booking’ is a ticket purchased directly with LNER through the website or app, for travel with LNER. The booking must be worth £30 or more. A ticket booked with a third party will not qualify or be accepted.
If the tickets are cancelled or refunded, the credit will not be awarded. Please refer to the terms and conditions here for further details.
You must be a member of LNER Perks at the time of booking.
I haven’t received my £10 credit, what should I do?
I haven’t received my £10 credit, what should I do?
There could be a few reasons as to why you haven’t received your £10 Perks credit:
Your friend is already a member of LNER Perks
They are not classed as a referred friend because they are already a member of LNER Perks.
Your friends journey isn’t eligible
They have cancelled or refunded their journey, meaning neither of you receive your credit. Or, they have booked their journey through a third party not on the LNER app or website. If their booking was under £30, this wouldn’t have qualified either.
Your friend hasn’t travelled yet
If your friend hasn’t travelled, neither of you will receive the £10 credit. After they have taken the journey, it will then take up to 28 days for the credit to apply.
If you are opted into our email communications, you will receive updates on the status of your referral. If you would like to change your opt-in preferences, you can do so here.
If none of the above apply, please contact customers@lner.co.uk, with your name, email address registered to Perks and the issue you are experiencing, with any relevant imagery from your account and your friends. The Customer Service Team will not be able to issue you a voucher for the £10 credit but can assist with investigating the status of your referral.
