Berwick-upon-Tweed

Address

Berwick-upon-Tweed station
Railway Street
Berwick-upon-Tweed
Northumberland
TD15 1NF

Station information

Facilities

Staffing level

Part time

Cash Machines

Baby Changing

Cafe/Bar

Costa coffee available as well as vending machine on the main concourse

Self-Service Fastticket

Accessibility

Step Free Access

This station has step free access to all platforms.

This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955

Lift available from station forecourt to platforms 1 & 2.

RNIB Map for all located just to the left of the station entry doors.

Accessible Ticket Machines

Accessible Booking Office Counter

Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window.

Staff Help Available

Opening hours
Monday - Friday
06:00 - 22:45
Saturday
06:00 - 22:45
Sunday
09:00 - 22:45
When arriving for booked or turn-up-and-go assistance, the meeting point is the Ticket Office, located on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.

Seated Area

Waiting Room

This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms

Toilets

The toilets are located in the Main Entrance Hall and on both platforms. The National key toilets are located in the Waiting Room at the station entrance and inside the First Class Lounge. The toilets in the Waiting Room are operated by a RADAR key; a RADAR key is available from the Ticket Office upon request. Toilet opening hours are at all times that the station is open.

Wheelchairs Available

Ramp For Train Access

Induction Loop

Impaired Mobility Set Down

Car Parking

Car Parking

Council Car Park

Spaces - 124
Charges
Off-peak: £N/A
Per Hour: £N/A
Per Day: £3.50
Weekly: £N/A
Monthly: £N/A
Three Months: £N/A
Six Months: £N/A
Annual: £N/A

Transport

Bus/Travel link

Information to plan your onward journey is available in a printable format here

Taxi Rank

Berwick is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators are A1 Cabs 01289 308524, Fifes 01289 307188 or Berwick 01289 307771

First Class

First Class Lounge

Opening hours

Monday - Friday
05:30 - 22:30
Saturday
06:00 - 21:45 
Sunday
09:00 - 22:45

 

Located

Platform 2

Assistance Dogs and other well behaved dogs on leads will be permitted in all LNER Lounges

Tickets Accepted

  • Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
  • Any First Class Anytime ticket valid for travel on the LNER route
  • Any LNER First Class packages
  • First Advance (routed LNER/LNER & connections
  • LNER First Class Flat Fare (routed LNER/LNER & connections)
  • LNER First Class Reader Offer (routed LNER & connections)
  • LNER Self Print First Class Upgrade voucher (routed LNER/LNER & connections)
  • Inclusive Tour Tickets
  • Weekend First

 

Restricted tickets

  • All First Class tickets valid only on other train operators, including Caledonian Sleepers

 

Facilities

Unisex Toilet, newspapers

Refreshments

Complimentary: tea/coffee/hot chocolate/water/ biscuits

Wi-Fi

Yes

Showers

No

Travel centre opening hours

Monday - Friday
07:00 - 14:00
Saturday
08:00 - 15:00
Sunday
09:15 - 15:00

Outside the travel centre entrance.

Live departures

* denotes a mandatory field
Live departures

Live arrivals

Live arrivals

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Related FAQs

Does the station have cycle storage?

With eight covered cycle stands protected by CCTV within the car park you can bring your bike to the station, but places are limited.

Where can I find the rail replacement services?

If your train is being replaced by another service you can find out everything you need to know on this page.

Where is the nearest taxi rank?

As a large station, Berwick offers a taxi rank that’s usually got a ride available meaning you shouldn't have to book ahead. The main taxi operators are A1 Cabs (01289 308524), Fifes (01289 307188) and Berwick (01289 307771)

Are bus services available from the station?

They are and you can get the timetables to make your trip simpler here.

Is there airport connectivity from the station?

There are currently no airport services from this station.