During planned disruptions (route improvement works)
Sometimes we can't run to our regular timetable, or have to run a rail replacement service. We know it’s not ideal, and we haven’t met anyone yet who likes disruptions, but that mainline won’t maintain itself - if only it did.
To keep the hassle to a minimum, engineering or improvement work is planned for times when it will cause the least disruption, like weekends and bank holidays.
Maintenance and improvement work is planned well in advance, so summaries of planned engineering work are published 12 weeks in advance on our website and National Rail Enquiries, and are available 14 days in advance at stations.
We try to make full details available as early as possible, and never less than seven days before the work starts.