FAQs

Why have you issued a ‘Do Not Travel to London’ message on some weekends?

This is an industry wide decision between Network Rail, LNER and the other operators who use King’s Cross station. Planned work means King’s Cross is closed, and as an industry we simply can’t provide a train service to alternative stations that matches normal capacity. Therefore, we strongly advise you not to travel by train on the above dates.

We recommend customers should travel Friday – ticket restrictions will be lifted from 9.30am onwards. However, you should reserve a seat as we expect services to be busy.

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