FAQs

Why have you issued a ‘Do Not Travel to London’ message on some weekends?

This is an industry-wide decision between Network Rail, us and the other operators who use King’s Cross. With planned work meaning Kings Cross is closed, we as an industry simply aren’t able to provide a train service to alternative stations that matches normal capacity. Therefore, we strongly advise customers not to travel to London by train on the two Saturdays and Sundays.

We recommend customers should travel Friday – ticket restrictions have been lifted from King’s Cross during late afternoon/evening. However, customers are strongly advised to reserve a seat as we expect services to busy.