Looking for Nectar?

As of 1 August 2020, it is no longer possible to collect Nectar points on your LNER purchases when you make a booking with us.

You can however continue to spend your Nectar points on LNER eVouchers as normal.  


For more information on what this means for you view the Frequently Asked Questions below.

When did collection of Nectar points end?

Will LNER still know my Nectar card number after 31 July 2020?

How long will it take to get my Nectar points?

It’s been 28 days and I’ve not received my Nectar points, who do I contact?

Where can I see my Nectar points history on bookings I have made with LNER?

What happens if I amend/cancel or refund my booking?

I’ve purchased an annual or monthly season ticket before the close-down was announced, do I still get the points?

Can I spend my Nectar points on train tickets?

Why is Nectar ending?

Do I need an LNER account to spend my eVoucher?

How long is my eVoucher valid for?

What can I spend my eVoucher on?

I still need help with my eVoucher, who do I contact?

How do I enter my eVoucher code?

A note on your privacy

For further information on LNER eVouchers see our terms and conditions.

If you’d like to learn more about how we share data with Nectar, you can read our privacy statement