FAQs

Why have I received an email about an alcohol free train?

From time to time, we run certain services as alcohol free or "dry" trains. This means that alcohol cannot be brought onto or purchased onboard our trains and customers may be searched before boarding.

This normally happens on the advice of British Transport Police when we know a large group will be travelling, to help make the journey a pleasant experience for everyone. 

If a train is going alcohol free, we make the decision at least 48 hours before departure. You can find these updates publicised in the departure stations, or on the timetable changes page of our website. Staff members will also let you know on the day, and they'll provide a complimentary soft drink in place of any pre-ordered alcoholic drinks.