Pre-order tasty treats for your journey


Good news, foodies. We’ve made eating onboard even easier.

You can now pre-order some delicious snacks and drinks before you travel on selected LNER trains to and from London and Scotland.

View the menu here

Pre-order service

How to pre-order

Book a ticket on our website for one of our eligible trains (if it's eligible, you'll see an option when you book), reserve a seat and then just choose from a selection of tasty treats to be delivered to you on your journey. 

Log in and pre-order  Book train tickets


How far in advance of travel should orders be placed?

What if we change our travel arrangements?

What if there are problems on the route affecting the train service the food is pre-ordered for?

What should I do if the meal isn't delivered?

When will the meal be delivered onboard?

What should I do if reservations are removed (i.e. if a train is cancelled or during disruption)?

Is there an age limit for the pre-ordered meals?

What happens if we miss our train?

What if the chosen meal is no longer available?

Why have I received an email about a T-total train?