Step Free Access
Customers requiring local trains in Lanarkshire, between Dalmuir and Motherwell / Larkhall, will need Platforms 16 and 17 at the underground Low Level part of the station. However, journeys on most routes from Glasgow Central will be from High Level Platforms 1-15.
High Level Platforms 1-15 are all on the same level and require no step free access. To access Low Level Platforms 16 & 17 there are escalators. Disabled passengers should use the lift behind the ticket barriers on platforms 11-15. Disabled passengers can also leave by lifts to Hope Street and can leave all other exits by foot except Union Street. For step free access to Union Street disabled passengers should exit by Gordon Street.
Accessible Ticket Machines
Accessible Booking Office Counter
Ticket Office: available
Travel Centre: not available
Staff Help Available
- 04:00 - 00:30
- 07:00 - 00:30
Any member of station staff can help or at the mobility point, travel centre as well as the ticket office. Passengers should arrange assistance before travel with the relevant train operator: Caledonian Sleeper 03300600500 CrossCountry 08448 110 125 London North Eastern Railway 03457 225 225 TransPennine Express 0800 1072 149 ScotRail 0800 9122 901 Virgin Trains 08000 158 123
The Mobility Assistance point is open between 07:00 - 22:00. When closed passengers should see any member of station staff. There is an intercom available.
Customer Help Points
- 04:00 - 00:30
- 07:00 - 00:30
Accessible toilets can be located inside the Gordon Street entrance, use the intercom for access. There is also an accessible toilet on platform 9 opposite the water hydration point. Both toilets are operated with a radar Key
Accessible shower is available within the changing places facility.
Ramp For Train Access
Impaired Mobility Set Down
At the Mobility Point on the station concourse. Help can be requested from the mobility point or by asking a member of station staff
Oswald Street NCP Car Park
Per Hour: £N/A
Per Day: £N/A
Three Months: £N/A
Six Months: £N/A
Nearest car park is NCP Long Stay Car Park at Oswald Street, access to platform 15 from level 5. Access via station available during station opening hours.
For parking charges see https://www.networkrail.co.uk/stations/glasgow-central/
First Group operate a network of frequent local bus routes around Glasgow city and nearby towns. For route maps and timetables:
Arriva and Stagecoach operate a network of routes from Glasgow to surrounding towns. For routes and times:
www.arrivabus.co.uk and www.stagecoachbus.com
Not all buses are accessible
Buy a Glasgow PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details:
For information about all public transport in Glasgow and Strathclyde the area visit:
Taxis are available outside opposite the Gordon Street exit
First Class Lounge
- 07:00 - 20:00
- 07:00 - 18:00
- 10:00 - 20:00
The lounge is available for Virgin Trains passengers until 20:00 and Caledonian Sleeper passengers from 20:30.
Dedicated corporate area with fixed desks for laptops. Designer chairs. Electronic departure information.
Travel centre opening hours
- Monday - Friday
- 05:15 - 20:15
- 05:15 - 18:00
- 09:00 - 19:00
High Level (all destinations): Travel Centre next to Gordon St exit
High Level (Scottish destinations): Station concourse near Hope St exit
Low Level: Low level concourse between escalators