FAQs

How do I delete my account?

To delete your account on LNER.co.uk:

  1. Log into your account and navigate to your 'Account details' or use this link to go direct to your 'Account details'
  2. At the bottom of this page, under your saved cards, you'll find your 'Privacy options'
  3. Tap the 'Review privacy options' button to request your account is deleted. 

If you're on the LNER App:

  1. Tap the Account icon to open your account area
  2. Scroll down to find your Account details area
  3. At the bottom of this page, under your saved cards, you'll find your 'Privacy options'
  4. Tap the 'Review privacy options' button to request your account is deleted. 
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