What is happening to make tickets simpler?

We understand that rail travel can sometimes be confusing which is why we are committed to making tickets as simple as possible. Following customer feedback to our initial pilot, we are simplifying tickets across our route.

Since 11 June, we have removed most return tickets as an option to buy for LNER managed journeys. You will be able to mix and match rail tickets to get the best value and flexibility for your journey.

Please note, you can still see and be able to purchase return tickets available for other train operators, as well as a small number of LNER journeys.