How do I get through the ticket barrier with an eTicket?

Depending on the station you're leaving from, you can do a couple of things: 

  • Scan the QR code on the eTicket from your device or your printed paper if you've chosen to print your eTicket before you arrive at the station
  • Show your eTicket to a member of staff, and they'll open the barrier for you.

Unfortunately the ticket barriers at some stations do not yet have QR Code capability. While care has been taken to avoid retailing eTickets for travel using such stations, there are some stations for which this is unavoidable. For example, if travelling via London Old Street instead of London King’s Cross, simply show your ticket to a member of staff at the ticket barriers to continue your journey.

Buy tickets