Can I still travel if I lose or forget my smartcard with my Flexi Season ticket?

If you lose or forget your Smartcard or Flexi Season ticket you will need to purchase a new ticket in order to make your journey. Contact the retailer of your Flexi Season for more information.

If you have a Flexi ticket downloaded onto your phone via a Smartcard app, you can download the app on to a new device and still access your account, including your tickets.