Lost or forgotten your Railcard, can you still travel?

One of the benefits of a digital Railcard is that it is not lost even if you lose your device!

If you've lost your card or forgotten it you can login to your account.

If you have already purchased a discounted ticket and you can't access your Railcard you'll need to speak to station staff before getting on the train to exchange your ticket, otherwise onboard you may have to purchase a full price ticket.